April Polk Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

• Fully details progress notes on patient’s progress from beginning to end of care-plan.• Preparing monthly reports and documenting activity for insurance, and payroll accounts.• Working close with patients’ doctors, social worker, pharmacist, and any other professional part of patients care management team.• Processing and resolving accounts payable or accounts receivable issues with customers and vendors.• Compiling financial reports and references to provide the best service to the customer.• Interacting with providers and other medical professionals regarding billing and documentation policies, procedures, and regulations.• Managing outbound and inbound calls for collections in accordance with company policies, procedures, and guidelines.• Evaluating patients' financial status and establish appropriate payment plans.• Maintaining unit supplies inventory, checking stock to determine inventory levels, anticipating supply needs, and placing and expediting orders.

● Prepared charts for all admissions and discharges.● Recorded information, such as physicians' orders and instructions, dietary requirements, and medication information, on patient charts and medical records.● Copied information, such as patient's temperature, pulse rate, and blood pressure from nurses' records onto the patient's medical records.● Maintained continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

● Served as Hospital Operations Administrator. ● Coordinated available staffing and other resources to provide a safe environment for the patient.● Reviewed patient care staffing schedules and assigns staff per patient needs and classification guidelines. ● Processed all applications form appointment/credentialing, reappointment/recredentialing via the local and regional medical staff/credentialing policies and procedures based on regulations.● Collaborated with regional professional recruitment personnel and regional credentialing personnel to ensure timely credentialing prior to employment.● Maintained computerized database of practitioner data for use in the medical staff service program to assure data for all credentialed and privileged practitioners is consistently accurate and current.● Incorporated hospital-wide paging system and communication directory to contact clinical and ancillary services.

● Audited patient charts for ED Level charges as documented in the patient record.● Worked within EMR to assist clinical staff and department leadership. ● Monitored patient records for Health Information Management for processing. ● Conceptualized hospital-wide paging system and communication directory to contact clinical and ancillary services. ● Coordinated procurement of supplies/equipment and calls for equipment repairs.

South Chicago

● Staffed and trained Community Life and Resident Care Managers, and 25 nursing assistants' employees in resident care. ● Monitored nursing care in the facility and making sure quality and person-centered care is delivered. ● Coordinated with management, physicians, and other staff to ensure that lines of communication are open and processes for quality patient care and problem resolution are in place. ● Established, maintained, and updated files, databases, records, and other documents; developed and maintained data, and performed routine audits. ● Ensured a consistent patient flow while maintaining a clean reception area, including lounge and associated areas.

Bachelor Of Applied Science (B.A.Sc.), Business Administration/Healthcare

Associate Of Arts And Sciences (Aas), Paralegal Studies