April Smith Email & Phone Number

About Me:With a diverse background in customer care spanning over 10 years, I have cultivated a passion for providing exceptional service across various industries. My journey began in the medical field, where I spent seven years as a dedicated medical records specialist in a hospital environment. Transitioning into the automotive industry, I honed my skills as a Service Cashier and Warranty Administrator, demonstrating a strong commitment to efficiency and customer satisfaction. Currently, I am thriving in the hospitality sector as a valued team member of Naples Hotel Group, where I have evolved from a front desk receptionist to a Corporate Sales Coordinator over the past seven years.Expertise:Long-term customer careMedical records managementAutomotive service operationsHospitality industryCorporate sales coordinationCurrent Role:At Naples Hotel Group, I play a pivotal role as a Corporate Sales Coordinator, where I leverage my extensive customer care experience to foster meaningful relationships and drive business growth.Previous Experience:During my tenure in the medical field and automotive industry, I consistently exceeded expectations by delivering high-quality service and streamlining processes to enhance customer satisfaction.Education:I hold an Associate's degree in Liberal Arts and Sciences, General Studies, and Humanities from Hillsborough Community College, providing me with a solid foundation for continuous learning and professional development.Skills:Proficient in Microsoft Excel, Word, Outlook, and Office Suite, I am adept at leveraging technology to optimize workflows and deliver results.

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  Hillsborough Community College

  Liberal Arts And Sciences, General Studies And Humanities