April Starr Email and Phone Number
118 N Clark St,
April Starr's Location
Greater Chicago Area, United States, United States
April Starr's Contact Details
April Starr work email
- Valid
- Valid
- Valid
April Starr personal email
n/a
April Starr phone numbers
About April Starr
I am an experienced practitioner, leader, and educator in Human-Centered Design with over two decades of experience. ex-IDEO | dScout | iota | Motorola Solutions | e-lab. My expertise encompasses government, consumer electronics, automotive, telecommunications, financial services, retail, industrial products, consumer packaged goods, education, and healthcare. I excel in addressing complex, systemic problems. My problem-solving experience spans strategic (“innovation”), operational (“service design”) and tactical (“UX”) product development.
April Starr's Current Company Details
Cook County Government
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Human Centered Design
118 N Clark St,
- Website:
- cookcountyil.gov
- Employees:
- 2281
April Starr Work Experience Details
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Cook County GovernmentChicago, Il, Us
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CaregivingCareer Break Dec 2024 - Present
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Deputy Director, Office Of Research Operations & InnovationCook County Government May 2024 - Dec 2024
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Subject Matter Expert: Design For Public SafetyZenext Llc Sep 2023 - May 2024 -
Human Centered Design ConsultantSelf-Employed Apr 2023 - May 2024Helped various organizations in the Public Safety sector, including start-ups, academic institutions, and public safety agencies, adopt a human-centered approach to problem-solving. Designing for public safety required sensitivity to complex community issues, internal cultural challenges, operational service design and workflow considerations, as well as the safety and mental health of first responders.
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Director Of Experience ResearchMotorola Solutions Feb 2021 - Apr 2023Chicago, Il, UsI led and expanded the Experience Research & Strategy Team within the CTO organization at Motorola Solutions. My team, consisting of researchers and design planners, collaborated with product managers, data scientists, and designers to identify new opportunities and refine an ecosystem of applications for mission-critical communication and collaboration. -
Sr. Manager Of Experience ResearchMotorola Solutions Jul 2019 - Feb 2021Chicago, Il, Us
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Board MemberWe All Code Jun 2020 - Dec 2021Chicago, Illinois, Us -
Design Advisor / Former Director Of Product DesignNarrative Science Aug 2018 - Jun 2019Chicago, Illinois, Us -
Adjunct FacultyIit Institute Of Design Jan 2008 - 2019Chicago, Illinois, UsCourses include:Service Design Workshop: Responsive ServicesService Systems WorkshopResearch MethodsCoding & AnalysisPrototyping -
Independent ConsultantIndependent Consultant Apr 2015 - Aug 2018Executed and advised on a variety of research and design initiatives includingproduct and service definition, generative and evaluative research, prototypecreation, and workshop facilitation.Project examples:• Defining new product & service opportunities• Positioning and defining new service features• Planning and executing pilot tests for new service concepts• Using behavioral data collected from sensors to enhance the user experience of a service
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Director Of Experience Design, International & ProfessionalMcgraw-Hill Education Jul 2016 - Jun 2018New York, Ny, UsLed concept design & product planning efforts for next-generation educational productsProvided human-centered design training for product managers and other stakeholdersDefined and implemented a concept development and product planning process -
Director Of Analytics & Insights At Dscout Mobile ResearchDscout Mobile Research Sep 2014 - Mar 2015Chicago, Il, UsManaged dscout’s service business including sales, client service, management, and quality assurance.Oversaw and scaled a team of researchers, strategists and specialists - including hiring, training, mentoring and content support.Helped to productize key aspects of the consulting service.Left position to tend to a family health situation. -
Senior Manager Marketing Strategy And AnalysisSapientnitro Jul 2013 - Sep 2014Boston, Ma, UsI worked within the iota group at Sapient Nitro where I led sensor-based research programs for clients, helped to streamline internal research operations, and developed communication tools to explain the groundbreaking sensor-based research that IOTA conducts.Guided the execution of sensor-based research programs for clients including translation of research questions into technology instrumentation plans, data analytics, visualization, and reporting.Built internal research capabilities and streamlined internal operations by designing web-based tools that pull live data from large data sets to support research management and analysis functions.Directed the design of interactive data visualizations, live dashboards, sales collateral, and overall branding for iota. -
Independent ConsultantIndependent Consultant Sep 2010 - Sep 2013Defined the user experience for a personalized content serviceHelped develop a b2b service that sells sensor-derived behavioral data as a market research productBuilt a Design Research capability including roles, tools, & process within a CPG R&D organization.Defined the user experience of b2b healthcare software
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Visiting Research SpecialistUic Innovation Center Sep 2011 - Jul 2013Chicago, Il, UsAs a visiting research specialist at the UIC Innovation center, I worked at the intersection between academic research and corporate development of products and services. Partnered with academic researchers to help them think about their research with a human-centered and business-centered lens.Conducted future-facing research for corporate partners that identifies areas for innovation, leveraging the academic knowledge from the Univeristy of Illinois.Worked with various university organizations to promote and execute innovation projects. Planned and led innovation workshops for corporate and university sponsors including the development of training materials and exercises.Responsible for the planning, conducting, and translation of human-centered research into opportunities for design. Defined and developed innovation training materials. Specific projects include:• Bridging the Digital Divide: How Technology Use is Disrupting the Traditional Higher Education Model & What We Can Do About It• Mobile Devices in a Laboratory Setting: Engaging Students in Anatomy through Content Creation and Collaboration• Reinventing the Computer Lab by Rethinking of the Needs of Students• Personalizing the Higher Education Experience• The Future of Health Care Delivery: A Systems-Based Approach to Creating Connected Care Experiences• Reducing the Stigma of Hearing Loss: Product and Service Systems to Support those with Hearing Impairment• Fundraising for Higher Education: New Service Approaches for Development and Alumni Engagement -
Adjunct Assistant Professor, School Of DesignUic Innovation Center Jul 2010 - May 2013Chicago, Il, UsI teach graduate and undergraduate Graphic and Industrial Design students Human Centered Design Research Methods, approaches to transform information into opportunities for design, and using storytelling to make arguments for design directives.Courses include:Research MethodsIntegrated Product DevelopmentUndergraduate Industrial Design ThesisGraduate Industrial Design Thesis
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Project ManagerIota Partners, Llc Oct 2011 - Jul 2012
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Independent ConsultantIdeo Jun 2011 - Oct 2011San Francisco, California, UsI supported various IDEO projects as a human factors specialist. -
Design DirectorHuman Practice, Inc. Feb 2011 - May 2011Chicago, Illinois, UsHelped define the key features and user experience of their offeringCreated wireframes, experience scenarios, and helped plan research studies and the first service pilot. Guided the brand positioning and visual language of the service to speak to both medical and consumer stakeholders. -
Design Researcher, Project Leader & Human Factors Community LeadIdeo Feb 2006 - Jul 2010San Francisco, California, UsAs a Project Lead and Design Researcher:Led teams and clients through the process of identifying new opportunities from definition through execution to market. Responsible for ensuring the project content met the needs of the client and that design teams were inspired, informed, and empathic to the needs of end users. Tended towards working on projects with highly ambiguous or complex problems and where the solution bridged a complicated tangle of divergent stakeholder needs.As the Human Factors Community Leader:Responsible for growing craft and community by sharing leading edge work, creating internal points of view for business development efforts, hiring, mentoring, and guiding content across projects.
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Adjunct FacultyIllinois Insitute Of Technology Jan 2005 - May 2006Chicago, Illinois, UsTaught a series of introductory design courses for undergraduate business majors at the Illinois Institute of Technology. -
Product ResearcherPactiv 2005 - 2006Lake Forest, Il, UsLed consumer insights efforts by conducting internal studies and managing external research programs across $450 million+ businesses including tableware and food packaging. -
Senior Human Factors EngineerMotorola 2003 - 2005Chicago, Illinois, UsDirected an international research study shadowing first responders (Police, Fire and EMS) Collaborated with engineers, user interface and industrial designers on the development of a context-aware communication system that delivered critical information in a timely and safe manner. -
ContractorInsight Product Development 1999 - 2002La Verpilliere | Chicago , FrConducted qualitative research to identify and define new product offerings for clients.Worked with design teams to ensure concepts aligned with user research findings. -
Interaction DesignerMethod 2000 - 2001Charlotte, North Carolina, UsIdentified and translated user, business, and content requirements into information architectures. -
Experience ModelerSapient 1999 - 2000Boston, Ma, UsConducted observation, interviews, and participatory exercises with end-users to shape innovative, user-centered Web applications for clients. -
ContractorFord Motor Company 1999 - 1999Dearborn, Michigan, UsDocumented Ford's product development process through interviews and observational research.Recommended ways to improve relationships between design teams and external contractors. -
Design InternE-Lab 1998 - 1998Conducted qualitative consumer research using a range of methods: video ethnography, beeper studies, photo diaries, and interviews. Developed new product concepts for clients such as Polaroid and Warner-Lambert.
April Starr Education Details
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Illinois Institute Of TechnologyDesign Planning -
Carnegie Mellon UniversityIndustrial Design
Frequently Asked Questions about April Starr
What company does April Starr work for?
April Starr works for Cook County Government
What is April Starr's role at the current company?
April Starr's current role is Human Centered Design.
What is April Starr's email address?
April Starr's email address is ap****@****ons.com
What is April Starr's direct phone number?
April Starr's direct phone number is +171647*****
What schools did April Starr attend?
April Starr attended Illinois Institute Of Technology, Carnegie Mellon University.
Who are April Starr's colleagues?
April Starr's colleagues are Steven Smith, Ronnie Norris, Gary Hagopian, Jami Jenkins, Vanessa Lawrence, Wendy Schilling, Matthew Howroyd.
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