April Williams, Cdr, Deib Specialist Email & Phone Number

Worcester County, Massachusetts, United States

• Manage Internship program, Recruitment, Onboarding, Retention and Offboarding initiatives for the City of Worcester.
• Regularly attend career fairs and community events to recruit diversified candidates for the City of Worcester
• Create and foster relationships with partnering organizations, colleges, and high schools to help career path students and align them for future growth; manage and guide high school and college internship initiatives.
• Continuously create and implement new strategies toward holistic recruiting
• Design and post job advertisements and event flyers
• Certified Diversity Recruiter

Stoughton, Massachusetts, United States

• Assisted physically and mentally ill family member with daily living activities leveraging passion, empathy, attention to detail and a heart to serve, to provide high-quality, compassionate patient care, while.
• Assisted with removing and applying therapeutic equipment and attended physical therapy sessions
• Provided medication administration, appointment scheduling and attended all medical and psychiatric appointments
• Acted as liaison between client and multiple insurance companies and senior service organizations
• Planned, schedules and provides materials for crafting, indoor and outdoor activities, meals, and treatment programs
• Stayed apprised of all laws and regulations surrounding PCA care and compliance and attended health and safety training programs regularly

France

Was responsible for the social media (SM) engagement activities on various platforms including LinkedIn, Twitter, Instagram, and Facebook; performed trend and data analytics as well as demographic reporting Launched email marketing campaigns using MailChimp, Squarespace and/or Constant ContactDesigned campaign ads, blogs and articles using Canva.

Hybrid Remote

Technical RecruiterResearch, identify and qualify candidates for client’s open IT job positionsCollaborate with management team to define job requirements, outline job postings and develop innovative sourcing strategiesFacilitate initial and follow-up interviews for successful candidatesSource candidates through database mining, Internet searches, Boolean.

Holliston, Massachusetts, United States

• Managed the process of company-wide work-related injury and leave of absence (LOA) claims while effectively mitigating medical and legal exposures and expenses.
• Closely assessed injury claims and Informed injured workers of all treatment options
• Investigated and identified claims in need of medical management as well as cases requiring workplace surveillance and return-to-work initiatives
• Analyzed claim data, authorized litigation action plans, and attended depositions along with legal counsel or HR Director to achieve appropriate outcomes and protect the interest of the company
• Worked directly with insurance providers, Nurse Case Managers (NCM’s), independent medical examiners (IME’s), private investigators and legal teams to ensure highest quality claim outcomes for both the injured worker.
• Maintained annual OSHA log report as required by state and federal law

Providence, Rhode Island, United States

• Provided analytical support to the Global Human Resource (GHR) and Leadership teams.
• Managed a critical and highly sensitive Leave of Absence (LOA) evaluation project, at a fast pace
• Successfully analyzed, researched, and identified over 4,000 Associates’ LOA statuses
• Collaborated with vendors, leadership, and legal teams to efficiently execute leave closures while minimizing downstream impacts
• Thoroughly evaluated plan documents, bank and government policies and regulations to ensure compliance with LOA eligibility rules and guidelines
• Provided timely, professional responses to inquiries regarding the entire project and individual requests

Marlborough, Massachusetts, United States

• Successfully managed Workers Compensation, Leave of Absence (LOA) and Disability programs, policies and processes including claims management, risk and hazard analysis, policy renewals, classification coding, audits.
• Collaborated with legal counsel and HR Director to analyze all claim data and authorize litigation action plans, to achieve appropriate outcomes and protect the interest of both the company and employee
• Counseled employees on the available leave programs in accordance with the applicable FMLA, Short Term Disability, Long Term Disability, Maternity/Paternity and Military laws
• Coordinated pre-placement hazard inspections, post-accident investigations, safety awareness events and return-to-work initiatives
• Maintained annual OSHA log report as required by state and federal law
• Addressed escalated inquiries regarding benefit plans by investigating concerns and providing r resolutions

Sutton, Massachusetts, United States

• Managed operations and human resource functions of an employment agency including employee relations, recruiting, interviewing, prescreening, new hire orientations, payroll, and terminations.
• Supervised a team of three to five recruiters and three sales representatives
• Maintained proper documentation for workers compensation reports, unemployment forms, training, and certifications, I9 authorizations and worksite evaluations
• Coordinated job fairs and recruiting events with local industries
• Conceptualized new initiatives for generating revenue beyond the staffing concept
• Attended jobs fairs and community events that were valuable and effective in identifying viable applicants

Worcester County, Massachusetts, United States

• Maintained benefits database (enrollments, changes, terminations); processed and reconciled benefit invoices
• Prepared and distributed open enrollment communications and materials and conducted open enrollment meetings with employees
• Provided employees with health and insurance information including medical, dental, vision, STD, LTD, life insurance, FMLA and Cobra
• Prepared and distributed Cobra enrollment packages, processed Cobra payments and conducted exit interviews

Westborough, Massachusetts, United States

• Supervised both the administrative department for National Accounts and the Mobile Scheduling department for a large PPE gear distribution company.
• Managed the sourcing, hiring and termination of internal staff and temporary employees
• Processed and approved "Roll Outs" (account order information) for new and existing clients
• Prepared proposals, participated in contract negotiations, managed contract administration and facilitated customer interaction to provide proper contract acquisition and fulfillment services.
• Effectively distributed new program details and initiatives, throughout the nationwide company, to ensure customer satisfaction and program success
• Coordinated and processed bids and Requests for Information (RFIs) for prospective accounts and partnerships

Certificate Of Completion, Diversity Awareness Training, 97

HRCI | North American Learning Institute Lic. 1229231

Deib Specialist Certification, (Diversity, Equity, Inclusion & Belonging), Certificate

Diversity, Equity, Inclusion & Belonging Specialist Certification Course Sponsored by SHRM and HRCI

Certification, Cdr (Certified Diversity Recruiter), Certificate

Certified Diversity Recruiter

Certificate Of Completion, Diversity, Equity, Inclusion, Certificate

Certified DEI Specialist

Graduate, Civilian Academy, Diploma

Diversity & Inclusion Specialist, Certificate, Diversity, Equity, Inclusion (Dei), Certificate

Diversity, Equity and Inclusion

Certificate, Conflict Of Interest Law Training, Certificate

State Ethics Commission Conflict of Interest Law Training

Phr (Professional Human Resource) - Certificate

Certificate of course completion

Super Learner, Certificate, Human Resources Leadership, Certificate

Master Herbalist Diploma, Herbalism/Herbalist, Certificate

Computer Science/General Studies

Diploma