April Raines Email & Phone Number

Tallahassee, Florida, United States

Tallahassee, Florida Area

Tallahassee, Florida Area

In my role, I oversee membership relationships, customer service, and product marketing for the elected members of the Florida Court Clerks & Comptrollers Association. I research and identify viable sales opportunities, presenting payment and technical solutions to Clerk of Courts and ensuring satisfaction with services while maintaining strong relationships with staff.To support sales teams, I develop and design digital and print materials, conduct research to identify new opportunities, manage client relationships, and communicate customer needs effectively. Delivering engaging presentations to audiences ranging from one to seven people, I effectively market products and services to US States & Territories, Georgia Local Governments, Florida Cities, Special Districts, and Counties.

Tallahassee, Florida Area

Florida, United States

Tallahassee, Florida, United States

I have gained extensive experience securing and maintaining business relationships with local and state government agencies, municipalities, and special districts. I excel in identifying clients' eCommerce needs, presenting our products and services to meet those needs, and successfully securing new business and upselling to existing customers.With a strong understanding of the payment industry, I have sold revenue-generating eCommerce products, including EMV, online payments, IVR, kiosks, and more, while measuring ROI to identify promising opportunities. Creating, building and maintaining strong relationships with client/ new partnerships, managing information in CRMs such as Zoho and Salesforce, and creating engaging presentations and marketing materials are key aspects of my expertise.TERRITORY: All municipalities and county government agencies located in the State of Florida Municipalities and local governments in the Northeast, Southeast, and Central Georgia All 50 United States and 5 U.S. Territory IV-D Child Support Directors

Www.Floridatrustonline.Com

As a former Client Relationship Representative for the Florida Local Government Investment Trust, I successfully grew membership by attracting $5-20 million investment per new client. Additionally, I organized Annual Investment Seminar events for members and prospective clients in 2016-2017 and presented investment data and fund updates to elected officials, finance directors, responsible for managing the investment strategy and safe guarding government funds for local government agencies. My commitment to client education and satisfaction was a key factor in the growth and success of the investment pool, establishing trusted relationships and fostering long-term partnerships."The Florida Local Government Investment Trust (Florida Trust) is a local government investment pool (LGIP) developed through the joint efforts of the Florida Court Clerks and Comptrollers (FCCC) and the Florida Association of Counties (FAC)."

Orlando, Florida Area

In my role supporting the Center of Metabolic Origins of Diseases, I was responsible for managing events, engaging donors, fostering internal relations with scientists and administrative support staff, and promoting STEM educational opportunities and community involvement. Successfully executed catered events for up to 200 high-profile guests. Prepared philanthropic proposals for $1MM-$10MM asks, maintained donor contact, and organized executive meetings for trustees and legislators Supported the following departments: Philanthropy, Government Relations, and Communications.

Orlando, Florida Area

As a congressional advocate, I excelled in working in a bipartisan environment and prioritizing constituents' needs above personal politics. I resolved hundreds of issues with federal agencies such as the Social Security Administration, Medicare, and the U.S. Department of Education. I built and maintained professional relationships with federal, state, and local agencies, enabling me to effectively communicate and resolve constituents' issues. I provided valuable political and employment advice to constituents as a frequent guest speaker and created a Casework Manual to establish uniformity in office operations. Additionally, I organized events such as the Annual Congressional Art Competition and Town Hall Meetings. By training and monitoring district staff and interns in phone and customer service etiquette, I ensured that all constituents received the highest level of service possible. Throughout my tenure, I exercised discretion in urgent situations and maintained strict confidentiality. My exceptional communication and problem-solving skills enabled me to serve Florida's constituents effectively and with integrity.

Orlando, Florida Area

Positions Held: Staff Assistant• Drafted hundreds of congratulatory letter requests on behalf of the Senator. • Translated complex legislation into easy-to-comprehend forms for constituents.• Monitored current legislation, Senator’s legislative agenda, and national events.• Screened and scheduled appointments for the Regional Director and Casework Staff.• Managed mail operations, reception area and all incoming interns.• Attended events and meetings as a representative of the Senator.

Orlando, Florida Area

Full-time Intern at the Downtown Orlando Information Center/ Downtown Development Board• Increased the visibility of local downtown businesses by creation of promotional media.• Conducted roof top and 3-D scale map tours to visiting executives, tourists, and locals.• Gained an interest in overcoming language barriers with International tourists. • Created individualized itineraries for visitors and locals visiting the Downtown area.• Served as an informational resource to tourists and locals in the Downtown district.• Delivered PowerPoint presentations to local businesses and their new hires.• Appointed to manage and train all new interns and volunteers.

Orlando, Florida Area

(Part-time) Summer 2009 Education Camps Intern

Gainesville, Florida Area

• Maximized revenue by upselling and promoting hotel services.• Performed efficiently in a multi-task and demanding environment. • Facilitated Customer Relationship Management Reports (CRM).• Resolved guest issues and concerns in a timely manner. • Provided concierge services to encourage exploration of the city.

Gainesville, Florida Area

• Coordinated move-ins/outs, lease negotiations and legally binding contracts.• Implemented a personal touch on prospect tours creating a memorable and home experience.• Served as first point of contact for residents to convey concerns to upper management.• Maintained knowledge of changing trends and local industry competition. • Planned and implemented community events for resident retention. • Achieved a consistent 65% rate of converting prospects into future residents.• Acknowledged as the Leasing Consultant of the Year, 2008.