April Zenger Email & Phone Number

Remote

• Organize large workloads and upholds service standards promptly.
• Handle multiple channels of inquiries and advises applicants regarding their accounts.
• Receive inbound phone calls and works with a variety of business partners.
• Review required loan documents and the accuracy of those documents.
• Originate loans by accepting, reviewing and closing loan applications.

Remote

• Sold credit union products to members and encouraged their full membership.
• Assessed applicant needs and offered debt resolution options.
• Processed loan applications in accordance with federal regulations.
• Supported team members with questions and daily functions.
• Traveled to requested branch locations to cover shortages.

Spanish Fork, Utah, United States

• Maintained a cash drawer, and performed deposits, withdrawals, and other needs.
• Opened and processed IRA transactions, certificates of deposit, and savings bonds.
• Balanced vault and other totals within compliance.
• Resolved problems through clarification and follow-up.
• Initiated wire transfers, cashier’s checks, and cash advances.

• Processed applications in person and over the phone.
• Reviewed loan agreements and screened for errors.
• Prepared loan documents, initiated credit reports, and processed closings.
• Balanced and calculated vault and cash drawer totals

Web & Graphic Design

Associate Of Science - As, Criminal Justice And Corrections