Aleksei Provorov Email and Phone Number
8 years in product management and design, mostly in B2C and B2B services with a huge offline and operations component: food-tech and ride-hailing. Experienced in cost-savings contributing to profitability with a deep focus on financials. I’ve been creating and driving product strategy, influencing core value proposition for customers, growth and unit economy. UK Global Talent visa holder. I enjoy building and developing teams that deliver value, not features. Aim to build partner relations with non-IT stakeholders, as our products are more than just interfaces. Having a background in product design, I find it exciting to see what experience we create for a particular person. Sometimes, it might be diluted behind the conversion percentage points.
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FounderLoopa.Link Apr 2024 - PresentLoopa is a C2B re-commerce platform connecting fashion resellers, influencers and their followers. Technically, it's a wholesale marketplace where resellers can source unwanted items from influencers and drop-ship through link in bio. Practically, influencers clear out their closets, resellers boost margins and improve cash flow, while shoppers buy items from people they trust without worrying about fakes. Eventually, we keep fashion circular and close the loop. -
Product LeadBolt Jun 2022 - Aug 2023Tallinn, EeLeading the product function at the grocery delivery business line. Responsible for growth, commercial and operations domains, including customer-facing and internal products. Managing 4 cross-functional teams and 2 PMs directly.– Developed and executed groceries product strategy targeting growth and cost-savings, resulting in a 25% increase in conversion and break-even on contribution margin. – Implemented a framework for collaboration between product, marketing and operations; hired experienced managers from OPS teams as product specialists and promoted them to PMs through mentoring and coaching. -
Product ManagerBolt Jul 2021 - Jun 2022Tallinn, EeJoined as the very first product manager for Bolt Market to launch and scale a new grocery delivery business line in Bolt. Reported to the Bolt Food director of product.– Enabled the compliant launch of the new business line in 10 EU countries in 6 months by POS integrations and implementing the demand forecast for placing purchasing orders– Decreased store OPEX costs by 40% globally and shrank the share of orders with missing items from 10% to 2% by creating and rolling out the picker application– Centralised accounting and KPI reporting by building and rolling out our own warehouse management system -
Head Of ProductLocal Kitchen Mar 2020 - Jul 2021Moscow, Moscow, RuLocal Kitchen is a food tech company with 1.5M customers, I was hired as the first product manager inthe company, reported to the CEO and founder directly, and later managed 2 PMs. My initial goal wasto turn food production into a transparent, manageable and scalable process.– Increased fulfilment rate from 60% to 90%, reduced waste by creating our own ERP from scratch andimplementing it in every division: procurement, production, logistics, last-mile delivery– Automated production system allowed the company to scale to 50+ kitchens in Moscow andcontributed to the company's acquisition by Sberbank. Internal ERP was estimated by the COO as themost valuable asset– Decreased courier costs per order and increased couriers' earnings by implementing a dispatchingsystem with a smart batching logic -
Product ManagerYandex May 2018 - Mar 2020Moscow, RuI was responsible for technologies in customer and partner support at Yandex Taxi, a ride-hailingservice operating in 20 countries.– Decreased CS costs by 30% by creating and rolling out our own ticket system with ML auto-repliesand a one-window interface and migration from Zendesk– Increased customer satisfaction rate by up to 90% by creating in-app chat support for both riders anddrivers– The system built by my team and the PM I hired is now used for all other business lines in Yandex:mobility, e-commerce and media services. -
Product DesignerTutu.Ru Oct 2016 - May 2018Москва, Москва, RuI was responsible for the whole design of the railway tickets product: website, mobile version, and mobile apps. I made features and conducted user research to increase conversion on different steps of the funnel.– Launched auto-subscription for tickets, returned by other customers, as a chance to buy a ticket when it's sold-out. This feature has become one of the core of the value proposition for Tutu– Redesigned the main page and saved the same conversion rate after the redesign, which is a huge challenge for any data-obsessed services– Contributed to the innovative application, which allowed to buy tickets for all transport modes: train, bus and plane by creating a first prototypes -
Engineering ManagerTinkoff Mar 2015 - Sep 2016Moscow, Russia, RuI owned a web-studio, and we were responsible for Tinkoff Bank Journal Media development for a year, then our developers and managers became a part of the Tinkoff team. Currently, that's the biggest media in Russia about finance.
Aleksei Provorov Education Details
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Higher School Of EconomicsPublic Administration
Frequently Asked Questions about Aleksei Provorov
What company does Aleksei Provorov work for?
Aleksei Provorov works for Loopa.link
What is Aleksei Provorov's role at the current company?
Aleksei Provorov's current role is Head of Product · E-commerce, Marketplace · ex-Bolt, Yandex.
What schools did Aleksei Provorov attend?
Aleksei Provorov attended Higher School Of Economics.
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