Apryl Syed Email & Phone Number

San Francisco Bay Area

San Francisco, California, Us

I help individuals and companies accelerate growth. We focus on optimizing for revenue obtainment and coaching individuals and leaders on how to transform an organization to focus on goal achievement. - We help companies improve conversion rates with proven techniques and partnering with Instapage technology.- We coach individuals to be the best they can be to foster growth in themselves (career) and in the business, they work for.- We coach teams on how to improve efficiencies and have a transformative conversation to get agreement around strategies and directions that can improve results.- We augment teams with marketing resources to help improve marketing and sales results.- We help sales teams take a look at performance and improve results while also partnering with Hubspot.- We help the team shift into using AI to work smarter.- We help customer success teams improve processes and procedures and improve Customer Net Promoter Scores. I have worked with big and small organizations to either grow or turn around revenue. A few of my philosophies influence my work: - Planning helps guide us.- We should underestimate what we think we can do from a sales and marketing perspective and we should overestimate what our expenses will be.- Getting new revenue into the business doesn't always take spending more money.- Really knowing your customer can help you modify your offerings.- There isn't anything that we can't accomplish together if we plan right.The reason these are important is that it informs how we work with your business. We start with planning first to make sure we have an outline of what our work will be together.For a free session or to get to know me, schedule time on my calendar. www.calendly.com/aprylsyedI look forward to working with you.

Us

Working with the Alchemist cohorts educating around marketing, sales and customer success.

Austin, Texas, Us

Atlas Agent is changing the way that transactions are handled in Real Estate - Simplifying the management of a variety of tasks for agents while giving their customers a visual tool to track progress.

Scottsdale, Az, Us

Working with WealthVP to assist them in Marketing, Sales, Customer Success, and Product Development. WealthVP helps private investors connect with qualified companies and founders needing funds to expand their market reach.

Omni Broadcast is focused on helping bring families closer together by serving up broadcasting of games in underserved markets and languages.

I have sat on the board of Trio since its beginning to advise and assist in getting this app through its beta program.

Mountain View, California, Us

Directing the Global Expert Services Team - focused on demonstrating and improving the value customers get from the Bloomreach product set and ensuring our Global BRX and brSM customers have clear roadmaps for success in their digital experience journey.

Mountain View, California, Us

Leading the customer success team at Bloomreach, serving the worlds finest retail/e-tail and B2B brands with their digital experience. Key responsibilities include: - Assessing retention risks across the board and putting "plays" in place for the team to achieve over 95% in renewal rates.- Launching the global NPS program with continuous feedback and guiding our internal teams how to shift to align better to customer requests.- Improve our on-boarding processes to ensure customer usage and renewal protection.- Creating team member on-boarding so that as we expand we can bring new team members up to speed and interacting with clients quickly.- Roll out of a customer trust model that is a predictor of ACV growth.- Improve customer reference program to have quality references that will help build a new sales pipeline.

Irvine, California, Us

Working directly for the COO, and focusing on customer experience, loyalty, and overall development of the sales and marketing initiatives. Responsibilities encompass leading the marketing and brand strategy, customer retention, process and procedure streamlining, social media approach, digital media, marketing automation and new customer acquisition. • Led a team to consistently achieve double industry average open rates on customer and prospect e-mail campaigns.• 10% development in customer revenue with new marketing approach design and implementation.• 30% increase year over year in customer sales team’s revenue generation.• Implemented a social media strategy and trained a social media manager to develop leads and brand awareness through this new avenue.• Increased customer loyalty 3% by designing and launching the magazine, www.bellwethermagazine.com, focused on small to medium-size business challenges.• 10% improvement in top line revenue with sales enablement training and materials while performing one on one coaching to win deals.• Developed and trained sales people on multi-touch sales script which resulted in a 50% increase in call to action attachment rate and a 20% increase in sales. • Developed best in class SMB and mid-market campaigns that produced record revenue achievement within two new product categories resulting in 158% year over year growth.

Irvine, California, Us

In this expanded role at Blytheco, I serve as the strategist both internally and externally. This means I handle a wide variety of projects that are cross-functional inside of Blytheco and serve as an executive sponsor to some of our high-valued clients in the manufacturing and distribution industries. In the past three years, I have specialized in client's that are in the BtoC space.Internal projects I have led and worked on are:- Leading our Marketing team from digital marketing to social marketing and everything in between (pull and push) - Running Customer Relationship Managment and Marketing Software delivery team- Created our onboarding guide for our Customer Success and Consulting Teams - Guiding our Customer Success Team- Developed a new program to hire, train, and develop new consultants into our practice

Recruited by the president for an executive assignment to build operating, sales and marketing infrastructure and set up the executive team to lead the company into rapid growth. The scope of responsibility was significant and included overall managerial and budgetary leadership, human resources and planning, customer satisfaction, new business acquisition, marketing communication, new product development, executive strategic planning, customer training, strategic alliances and contracts, and channel distribution management and expansion. • 10% rise in customer revenue with new marketing approach design and implementation.• Decreased sales team employee turnover by 50% with a clear hiring and training methodology and lowered overall employee turnover from 35% to 10% in one year.• 17% uptake in customer loyalty due to new organizational structure and process around customer satisfaction and product implementation.• Sales training program and structure that took close rate from 50% to 70% in three months.• Personally structured and negotiated marketing and sales agreements, partnerships and alliances with international sales agents, partners, and product/technology firms in the United States, Canada, Europe and South Africa to increase alliance sales 15%.

Newcastle Upon Tyne, Gb

Activated a new division focused on driving sales and performance from the partner channel by means of education and assistance while being a member of the executive team.• Oversaw 1,400 partners and amplified satisfaction by five percent for participating members as well as improved revenue by 25%.• Assisted over 75 organizations in hiring sales professionals inside their business, growing new business sales by nine percent.• Coached over 150 business owners to create their visions, missions and core values.• Created a five-year modeling tool, which led to over 250 participants modeling and modifying their organizational structure for growth.• Authored Playbook for Success, a 12-month guide, which delivered structural content to all of our programs and assisted in ongoing success.• Started an on-line business partner community and printed magazine.

Newcastle Upon Tyne, Gb

Directed several product lines and staff members to meet performance and sales objectives while overseeing yearly budgets and forecasts of annual revenue.• Achieved 207% of quota by re-launching a new product with a specific customer and partner marketing campaign.• Doubled the number of customers on annual support contracts by re-designing and launching service offerings.• Oversaw 1,400 partners and amplified satisfaction by five percent for participating members as well as improved revenue by 25%.• Assisted over 75 organizations in hiring sales professionals inside their business, growing new business sales by nine percent.• Coached over 150 business owners to create their visions, missions and core values.• Created a five-year modeling tool, which led to over 250 participants modeling and modifying their organizational structure for growth.• Authored Playbook for Success, a 12-month guide, which delivered structural content to all of our programs and assisted in ongoing success.• Started an on-line business partner community using Lithium technology.• Spearheaded a multi-product brainstorming session with over 250 employees, which resulted in improved customer loyalty by eight percent.• Completed a study of customer migration patterns, which impacted our customer migration strategy and increased product-to-product migration satisfaction by 31%. • Successfully managed budget and annual sales numbers in a decreasing market.

Associate'S Degree, Nlp

Certified Life Coach, Life Coach

Education record

Industrial And Organizational Psychology