• Manage an inventory of Windows and Mac computers valued at $2.6 million.• Founded an IT assistance program called Tech-tonics. The program led to an increase in user understanding of company software and a decrease in user error.• Administer licensing of company software to 1,000+ individuals.

• Manage an inventory containing $1,000,000 worth of audio and visual equipment. Decreased lost and misplaced equipment by 20%.• Manage and train a team of 10+ AV technicians who provide audio and visual services to 100+ events, concerts, and ceremonies on campus each year.• Direct and produce campus events as large as 3,000+ attendees.

• Conduct client meetings to discuss event details and planning.• Resolve technology equipment issues in 30+ classrooms, including projectors, speakers, and wireless casting systems allowing for the continuation of higher education learning.

• Directed lighting for 15+ events, ensuring dances, performances, and speakers were seen clearly and in a visually appealing manner for attendees.

• Direct and edit videos to produce high quality video content of 100+ events, concerts, and ceremonies on campus each year, providing video content for company archives.

• Organize and maintain inventory system for rental equipment, leading to a 30% decrease in lost equipment and overbooking of rental materials.• Edit 50+ videos of music, dance, and speech performances.• Design 10+ lighting plots for dance and music performances.

• Assist with technology issues by providing customer service to clients either in person or through the phone leading to the resolution of 200+ technical issues each year.• Reimage 100+ machines annually.