Andrew Schaner Email & Phone Number

Arlington, Va, Us

Arlington, Virginia

As part of a small team, I'm responsible for introducing various systems which streamline our processes and assist with SOC certification. Other responsibilities include systems administration and providing helpdesk support to internal customers. Active Directory• Proposed and implemented OU structure• Helped design and implement GPOs• Established second directory server for fault tolerance• Established separate WSUS serverAmazon AWS VPC• Drafted, proposed, and implemented architecture for VPC datacenter• Established VPN connectivity between Corporate HQ and AWS• Defined and implemented VPC subnets, security groups, ACLs• Introduced high availability using 'floating' NICsIdentity Management• Helped define evaluation criteria• Submitted proposal for Active Directory, including architecture drafts• Established AWS VPC for Active Directory environmentMac Management• Introduced DeployStudio server for Mac imaging• Introduced munki for configuration and app management• Defined custom profiles to harden the baseline macOS imagePKI• Tested and proposed two-tier PKI• Authored system configuration pages, implementation guides, a Certification Practice Statement, end user and technical SOPs for routine tasks

Baltimore, Maryland

Highlights• Project managed a multi-rack server room migration • Owned all new employee onboardings across two continents • Responsible for infrastructure backups including monitoring, testing backups, and off-site media rotation • Assumed responsibility for an enterprise-wide Microsoft MOLP audit • Responsible for selecting new enterprise-wide anti-virus solution using in-depth research, establishing success criteria, and evaluating candidates using repeatable tests against a large sample of malware and attack vectorsOther duties • Provided in-person and remote helpdesk support for all employees • Created and managed user accounts, mailboxes, distribution groups, security groups, and OUs • Provisioned computers • Helped ensure ITAR compliance specific to computer encryption • Basic management of virtual infrastructure • Created and managed digital certificates using our external enterprise PKI service • Maintained physical and software asset inventory • Conducted in-warranty break-fix repairs for Apple devices using Apple GSX • Switch port management • Conducted compliance scans of user workstations and Group Policy against STIG and reported any gaps

Pasadena, Md

Provided hardware support, customer service, and sales. Used Cellebrite UFED for mobile data recovery. Promoted to key holder. Responsible for store opening and closing as needed and making cash drops.

Pasadena, Md

Provides laptop and desktop repair/building; learning OEM tools such as PC-Doctor Service Center; general troubleshooting

Glen Burnie, Md

Scheduled, processed, and provided follow up for patients. Facilitated communication between sleep center and external doctors. Provided outstanding customer service.

Annapolis, Md

Worked as a bridge between Corporate and store management to effectively execute visual merchandising directives.

Bachelor'S Degree, Computer Information Systems, Network Design

Associate, Computer Network Management

Activities and Societies: Student Association, Campus Activities Board, AACC Lambda Pioneers GSA, Graphic Design Club