Andrea Priscila Solis Email & Phone Number

Clarks Summit, Pa, Us

Las Cruces, New Mexico, United States

• Skilled in Smartsheet for project management with a focus on reports, Dashboards, sheet automation, status tracking, and data organization.• Implement Smartsheet automation for updates and reminders, enhancing project tracking efficiency across departments.• Design Smartsheet forms capturing unique project data, assign tasks based on staff roles.• Develop custom Dashboards for New Mexico Behavioral Health agencies, showing staff certification tracks, staff locations, case load capacities, and agency and clinician contact info.• Integrate agency branding into Dashboards for improved user experience and brand consistency.• Created diverse metrics in Smartsheet, using charts, graphs, and reports for effective data display.• Streamline attendance tracking for 1,000+ participant conferences with Smartsheet, ensuring accuracy.• Automate Continuing Education Unit Certificate creation and distribution using Smartsheet, ensuring accurate and timely delivery.• Streamlined project tracking for 37 different training topics and 221 unique events, reaching over 7,300 behavioral health workforce in New Mexico.• Authored over 100 unique web pages using WordPress and Divi Editor, enhancing website functionality.• Developed Smartsheet User Guide and led staff training sessions.• Launched an organizational training catalog improving user access to development resources.• Enhanced user experience with a complete website redesign and functional improvements.• Authored a comprehensive handbook covering onboarding, policies, and procedures.• Published internal Human Resource documents on pay increases and eligibility criteria.

Las Cruces, New Mexico, United States

• Recommended, Developed and Coordinated the implementation of original employee policy manuals, procedures, and guides designed to achieve mission, goals and objectives. • Onboarded new employees, which included an overview of all programs, roles and responsibilities and the training of all employees in training coordination, and served as primary liaison with staff on all matters related to training coordination. • Developed, implemented and oversaw the Smartsheet data collection system that gathers, accumulates and analyzes all program participant activity data • Oversaw all phases of training coordination and evaluation, ensured compliance to all internal procedures and provided problem solving related to all training coordination needs and issues• Authorized AggieMart purchaser, organized distribution of materials to training participants or staff and delivered informational AggieMart use presentations to designated AggieMart purchasers• Developed and Distributed range of promotional marketing, educational materials and informational post-training reports to internal and external constituents related to all programs • Managed staff Outlook calendar and inbox, first point of contact with the public• Performed maintenance on organization website, authored new content, created functional links to training registrations and events, ensured accessibility standards of website were met• Maintained a close liaison with State Agencies and Community Stakeholders• Provided technical guidance, logistical, marketing and Zoom support for all programs• Collected and disbursed agenda items to facilitate staff Meetings

Las Cruces, New Mexico, United States

• Managed Infant Mental Health Program with external partners through a multi-year contract-funded grant. • Maintained a close liaison with State Agencies and Community Stakeholders• Provided logistical, marketing and Zoom support for all programs, as needed• Gathered and communicated agenda items to staff, facilitated staff meetings• Gather and Disburse Agenda items to Facilitate Staff Meetings

Las Cruces, New Mexico, United States

• Provided program and training logistic support.• Moderated hundreds of virtual calls, trainings, and information sessions.• Provided logistical support to trainers, disseminated materials to participants, and tracked participant attendance. • Facilitated the creation and distribution of evaluation surveys and provided trainers with participant feedback in the form of comprehensive reports. • Created marketing materials, web registration pages, and calendar invites to ensure maximum participation. • Provided monthly reports regarding participants' certification track. • Created, maintained, and managed a listserv for convenient emailing to individuals participating in the current learning cohort.

United States

• Developed and implemented a set of project initiatives for group projects• Planned and coordinated the development and execution of all projects • Oversaw and administered all day-to-day operations of various projects and activities related to the overall goals and objectives of the projects• Supervised staff to include: work allocation, training, and evaluated performance• Created bid packages that clearly define the scope and general provisions of the potential contracts• Authorized all contracts and expenditures to assure best use of funds• Processed all vendor invoices and created monthly and annual reports • Ensure that the project team understood all aspects of the prime contract relating to their respective responsibilities and motived employees to achieve peak productivity • Managed and coordinated project team. Provides day-to-day problem solving as needed to project-related issues. • Oversaw projects and ensured projects were in budget and accomplished on time• Balance business accounts, vendor payments, and developed monthly budget reporting and project status reports• Maintained a close liaison with Stakeholders and Vendors

Cypress, California, United States

• Collaborated closely with startup businesses to understand their unique vision and brand identity, translating these concepts into compelling and user-friendly website designs.• Excelled in crafting responsive and visually appealing websites that reflect the brand's personality and provide an intuitive and engaging user experience.• Demonstrated proficiency in both front-end and back-end development, ensuring websites are aesthetically pleasing while also being functionally robust and scalable.• Implemented secure and convenient payment options for users, enhancing the e-commerce experience and ensuring efficient and secure transaction processing.• Leveraged expertise in graphic design to create captivating marketing materials that complement the website and reinforce the brand's messaging.• Developed comprehensive branding strategies, including logo design, color schemes, and typography, to create a cohesive and memorable brand identity across all digital platforms.

Fort Bragg, Nc

• Conducted personalized financial counseling sessions under the supervision of a Certified Financial Counselor, assessing individual financial situations, including budgeting, debt management, savings, and investment strategies.• Offered tailored recommendations and actionable steps to help clients build a solid financial foundation and plan for their future during one-on-one consultations.• Organized and facilitated workshops and seminars on various financial topics, including budgeting, credit management, retirement planning, and accessing financial resources.• Collaborated with a team of experienced financial counselors to develop and implement effective financial education programs and resources for the Army community.• Maintained up-to-date knowledge of financial trends, regulations, and resources to provide accurate and relevant advice to clients.• Utilized effective communication and interpersonal skills to build trust and rapport with clients, fostering a supportive and empowering counseling environment.• Contributed to enhancing the overall well-being and readiness of Army members and their dependents by equipping them with the tools and knowledge needed to achieve financial stability and security.• Participated in ongoing training and professional development opportunities to further enhance financial counseling skills and expertise.

Castle Rock, Colorado, United States

• Developed, planned, and implemented a variety of youth programs tailored to the needs and interests of the community within the Town of Castle Rock.• Collaborated with stakeholders to identify program goals, objectives, and desired outcomes, ensuring alignment with the Parks and Recreation Department's mission and vision.• Oversaw the full lifecycle of program development, from concept to execution, ensuring high-quality and engaging experiences for participants.• Supported large-scale event planning initiatives, including coordinating with vendors, negotiating contracts, and managing budgets to ensure cost-effective and successful events.• Managed staffing requirements for programs and events, recruiting, training, and supervising staff and volunteers to ensure smooth operations and exceptional service delivery.• Implemented effective marketing and promotional strategies to raise awareness of youth programs and events, increasing participation and engagement within the community.• Conducted ongoing evaluation and assessment of programs and events, soliciting feedback from participants and stakeholders to inform continuous improvement efforts.• Maintained strong relationships with community partners, schools, and other organizations to foster collaboration and support for youth programs and initiatives.• Ensured compliance with all relevant policies, regulations, and safety standards to provide a secure and inclusive environment for participants and staff.• Demonstrated leadership and teamwork skills, inspiring and motivating staff and volunteers to work collaboratively towards achieving program and departmental goals.

Washington Dc-Baltimore Area

• Developed a robust skill set as a loan officer specializing in evaluating the creditworthiness and financial stability of a diverse clientele, including diplomats from various cultural backgrounds.• Conducted detailed analysis of credit reports and credit histories, verified income reliability, and calculated debt-to-income ratios to assess applicants' capacity to manage and repay loans.• Built a strong reputation for integrity, meticulous attention to detail, and exceptional customer service, resulting in high levels of customer satisfaction and repeat business.• Established trust with clients by guiding them seamlessly through the loan application process, providing personalized guidance and support at every step.• Navigated the complexities of lending across different cultures, demonstrating cultural sensitivity and adaptability in financial assessments and interactions.• Ensured responsible and ethical lending practices by adhering to industry regulations, policies, and best practices.• Leveraged comprehensive experience and expertise to assist applicants in achieving their financial objectives, offering tailored loan solutions and recommendations.• Upheld the highest standards of professionalism in all interactions with clients, colleagues, and stakeholders.• Continued professional development to stay updated on industry trends, regulations, and best practices in lending and financial services.

Bamberg, Bavaria, Germany

• Possess comprehensive expertise in evaluating the creditworthiness and financial stability of loan applicants, with a meticulous approach to scrutinizing credit reports and credit histories.• Assessed the reliability of income sources and calculated debt-to-income ratios to determine applicants' ability to manage and repay debts effectively.• Developed strong analytical skills in interpreting complex financial data, identifying red flags, and making informed lending decisions that align with lender's risk tolerance and applicant's financial capacity.• Demonstrated experience working with diverse cultures during a position based in Germany, showcasing adaptability and cultural sensitivity in financial assessments and interactions.• Structured loans to benefit both the lender and the borrower, ensuring responsible lending practices and favorable terms for all parties involved.• Excelled in promoting and selling ancillary products such as Guaranteed Asset Protection (GAP) insurance and Credit Life and Disability insurance to enhance borrowers' financial security and peace of mind.• Adept at explaining the benefits of additional financial products clearly and compellingly, contributing to increased product sales and customer satisfaction.• Upheld the highest standards of professionalism and integrity in all aspects of credit assessment, loan structuring, and customer interactions.• Culturally sensitive and familiarized myself with local customs as I served diverse cultures working in an international setting.

Temecula, California, United States

• Maintained and balanced cash drawer, ensuring accurate record-keeping and compliance with cash handling procedures.• Received and paid out money, processed night drop and ATM deposits, and serviced cash dispensing machines to facilitate member transactions.• Sold negotiable instruments such as money orders, cashier's checks, and traveler's checks, adhering to all relevant regulations and procedures.• Opened new accounts, including money market accounts and certificates, completing all required documentation accurately and efficiently.• Processed allotments, payroll deposits, ATM and check card requests, and ordered checks to meet members' banking needs.• Managed joint owner additions and maintained the coin vault, ensuring secure and organized storage of cash and coins.• Conducted research on teller outages and trained new employees to ensure smooth branch operations and excellent customer service.• Cross-trained in Financial Service or Loan Service Representative roles, expanding knowledge and skills to better assist members with their financial needs.• Conducted loan interviews, input consumer loan applications, quoted loan decisions, and maintained ongoing communication with members regarding loan status.• Audited loan applications to ensure accuracy and compliance with lending policies and regulations.• Performed duties as a Branch Supervisor as necessary, including opening and closing the branch and ordering funds to maintain branch liquidity and operational efficiency.

Bamberg, Bavaria, Germany

• Provided account-related services to members, including accepting and processing deposits and payments to ensure accurate and timely transactions.• Disbursed funds in cash or check form, while also offering check encashment services to meet members' immediate financial needs.• Conducted Foreign Currency sales and reconversion services, catering to members' international financial requirements.• Offered general information on all credit union services and actively cross-sold products and services to enhance member relationships and meet sales targets.• Handled sales of Money Orders, Travelers Checks, and Foreign Currency Checks, ensuring compliance with all relevant regulations and procedures.• Opened new accounts for members, completing all required forms accurately and efficiently to streamline the account opening process.• Maintained and balanced cash drawer in both US Dollar and Foreign currencies, ensuring accurate record-keeping and compliance with cash handling procedures.• Upheld strict confidentiality regarding member financial data and work-related events to protect members' privacy and maintain trust.• Performed additional duties as required, demonstrating flexibility and willingness to contribute to the overall success of the credit union.

Perris, California, United States

• Trusted key holder responsible for opening and closing the establishment, ensuring security and adherence to operational protocols.• Managed and operated cash register, processing transactions accurately and efficiently to maintain smooth customer interactions.• Administered and audited deposits, ensuring accuracy and compliance with financial procedures and regulations.• Ordered and maintained concessions inventory, ensuring availability of products and timely restocking to meet customer demand.• Utilized strong communication skills to assist in customer service, addressing inquiries and resolving issues to enhance customer satisfaction.• Demonstrated proficiency in Microsoft Word and Excel, utilizing computer skills to create documents, manage inventory, and analyze data.• Skilled in 10-key by touch, enabling fast and accurate data entry and calculations to support operational efficiency.

Master Of Arts - Ma, Organizational Leadership Communication, 4.0

Bachelor Of Science - Bs, Business Administration, Management And Operations