-Authored engaging and informative blog posts and content to educate students on college life by executing digital marketing strategies.-Craft guidelines and navigation for students to better understand college life and culture through answering queries on social media platforms through Q/A sessions and virtual interviews.-Conducted over 50+ virtual conversations and guided tours with students to address their concerns and questions, improving student satisfaction.-Led the development and execution of 100+ campus tours, fostering personal connections with families and prospective students, leading to high student yield rate.

-Utilize system database to enter, access, correct and retrieve scheduledinformation related to patron’s holdings, checked in and checked out items.-Implement the knowledge of library resources and procedures into acquisition,disposal, and circulation of library resources, conduct routine maintenance oflibrary material collection.-Catalog and assemble books according to their appropriate labeling under theassigned book sections of the library.-Assist staff, students, and members in the use of printing materials, includingguiding them through library resources (e.g., reports, periodicals, catalogs,column numbers) and help users find items.

-Customer Assistance: Provided daily assistance to customers by handling and resolving ticket requests efficiently.-Troubleshooting: Diagnosed and resolved issues related to email configurations, printer setups, user accounts, and front-end application problems.-Ticket Management: Managed and prioritized support tickets to ensure timely resolution and maintain high levels of customer satisfaction.-Documentation: Documented troubleshooting steps and solutions to build a knowledge base for future reference.-Communication: Communicated effectively with customers to understand their issues, provide updates, and ensure they were satisfied with the resolution.-Collaboration: Worked closely with other IT team members to escalate and resolve complex issues, ensuring a cohesive approach to problem-solving.-Technical Training: Assisted in training users on basic troubleshooting techniques and best practices for using IT systems.

-Utilized StoryMaps within ArcGIS to visually depict the pressing issues surrounding freshwater conservation in Bangladesh-Employed a combination of quantitative and qualitative data collection methods. This involved formulating detailed questionnaires, conducting in-depth interviews with local communities and experts, and employing tools like problem trees to systematically analyze the underlying issues.-Conducted thorough data analysis to identify trends, patterns, and potential solutions for freshwater conservation in Bangladesh-Prepared presentations summarizing key research findings for executive-level meetings. These presentations effectively communicated the crtiical importance of freshwater conservation in Bangladesh and highlighted actionable recommendations for stakeholders to consider.

-Read case studies on freshwater issues connecting to the cause of environmental science advocacy.-Learnt the art of storytelling in order to assemble the action items into a more visually appealing and interactive impact for the audience to grasp the key issues clearly.

-Collaborated with public health professionals to gather, validate, and analyze a diverse range of epidemiological and demographic data. Processed and analyzed data from 1,200+ health surveys, ensuring comprehensive insights into public health dynamics.-Prepared comprehensive literature reports for public health stakeholders addressing the nuanced challenges of food insecurity. Contributed to 15+ reports and presentations, synthesizing information from diverse sources.-Spearheaded data investigation efforts, collecting and categorizing information related to store size, employment figures, and the sourcing of healthy food in every food store in Mississippi. Conducted on-site surveys of 200+ stores, ensuring a comprehensiveunderstanding of the local food landscape.-Successfully extracted and organized extensive datasets, conducting in-depth analyses of over 500 retail and food stores to deriveactionable insights for strategic decision-making.-Created visually impactful maps to communicate critical information on disease prevalence, and optimal resource allocation across the state of Mississippi through GIS application. Produced 50+ detailed maps illustrating disease hotspots, aiding targeted intervention strategies.

-Performed data entry and updated student financial information in the database, ensuring accuracy and confidentiality.-Organized, filed, and scanned documents related to financial aid applications, maintaining a well-structured document management system.-Handled phone inquiries from students and parents, providing clear and accurate information regarding financial aid processes and eligibility.-Responded to email correspondence from students, parents, and staff, delivering timely and informative responses about financial aid.-Sorted and distributed incoming mail, and prepared outgoing mail for financial aid communications.Assisted in customer service, offering guidance and support to students and parents visiting the financial aid office.-Supported the preparation and delivery of financial aid workshops and informational sessions for students, enhancing their understanding of financial aid options.Collaborated with the financial aid team to review initial applications, contributing to the efficient processing of student aid requests.

-Administered and maintained more than 25,000 Alumni information by organizing andupdating records in Blackbaud Raiser’s Edge NXT database.-Sort “annual giving” mails to and from alumni network and tailor necessary modificationsin the database. Categorized and updated at least 400+ mailings of alumni informationinto Raiser’s Edge.-Updated staff records including separation, new employment information, mailing andinvitation details.-Created designed, and developed alumni stories including exporting details from the databaseto the bennington alumni website curated from efficient research data and relevant alumninewsletter resources.-Tailored and assisted in alumni reunion projects including class year reviews, labellingrelevant photos, and creating class year google sheet to track name, source, andidentification of the photos.

-Student Representation: Act as a liaison between the student body and the school administration, representing student interests and concerns.-Policy Making: Participate in discussions about school policies and suggest improvements or changes.-Feedback Collection: Gather feedback from students about school issues and relay this information to the administration.

-Attended, created, and documented 15+ proposals related to climate justice to the New York state Senate representing Suffolk and Nassau County of Long Island.-Collected, Organized, and compiled call-log data, contact information, and general addresses to the database sheet. managing adataset of 5,000+ entries for streamlined access and communication.-Formulated and devised 10 policy proposals aligned with the organization's goals, contributing to the development of impactfulenvironmental policies and strategies.-Actively engaged in environmental justice research, drafting and writing 8 essays and papers related to the ban of harmful fertilizers (PFAS and nitrogen) and their detrimental impact on the environment and human health.-Collected, categorized, and systemized existing laws, critically sorting through policies aligned with the organization's goals. Created a comprehensive resource for current and future use, including details from 50+ relevant laws and policies

-Contributor and featured writer for the first financial daily of Bangladesh. Conducted interviews with over 20 clients for stories,opinions, and perspectives. Edited articles based on demographics and lifestyle.-Published 5 original articles with an audience reaching over 1.5 million.-Coordinated with the designing team to tailor specific infographics, graphs, and charts for each article.-Edited articles based on relevant stories and updated data from blogs pertaining to the latest information.

-Hosted and assisted interview with guests in stem field, collected and analyzed data ofover 10+ guests.-Created follow-up blogs on the interview materials, managed a team of 15, tailoredpersonal stories through creative writing patterns.-Maintained excel sheet to track progress of the meetings, information of the guests andthe total number of blogs needed to be posted monthly.

-Delivered 100% plagiarism free articles with zero grammatical error to over 250+clients, wrote over 2000 words daily creating blogs, outreach, social media content andnews capsules and sources.-Developed over 100 articles for 50 different websites, presented clients with uniqueoptions and copies with intended marketing objectives.-Proofread, edited, and finalized copies using google SEO tools and keyword searcher.-Worked on-page SEO for the company website and created brochures, planners, andpamphlets

-Identified key aspects of logistics of financial institutions, managed marketingcompliances, pitched ideas and concepts for social media reach.-Established performance expectations of newly hired interns, allocated budget buildingresources for all the relevant business channels associated with the company.