Apurva Mehta Email and Phone Number
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Profile Summary:✓ Accomplished professional with 15+ years of program/project management experience; highly experienced in managing large software programs involving global cross-functional teams, suppliers, partners and customer(s) and budget upto $50 million; successful track record in developing customer facing products/solutions from inception through delivery to the customer ✓ Industry experience of Fintech, money-transfer, SaaS, Connected Vehicles, advanced car navigation systems and high-end feature development ✓ Proven ability in driving technically complex, multi-site application programs that require architectural changes and alignment across multiple engineering teams; Building long-term strategy, creating quarterly plans and executing through short iterations, adapting to changes and shifting priorities. ⇒ Professional Certifications: SAFe® Release Train Engineer, SAFe® Agilist, Project Management Professional (PMP®), Agile Certified Practitioner (PMI-ACP®) from Project Management Institute & Certified Scrum Master (CSM) I have extensively used the following technologies in my projects, work tenure and certifications:⇒ Programming Languages: C, C++, Java/J2EE 8/11, PL/SQL ⇒ Big Data Technologies: Hadoop ecosystem, Microservices, Neo4J, Kafka, distributed systems, Cloudera, AWS ⇒ Databases : Oracle, SQL Server 2008/12, SQL-Lite, MySQL, NoSQL ⇒ Data Visualization : Tableau, R, SAS, Looker, Arcadia ⇒ Methodologies : PMBOK, SDLC Models, Lean Agile, Waterfall, Scrum, SAFe Solution/Agile Release Train⇒ Other Application Software: MS Project, Advanced MS Excel, MS Visio, Google Analytics, JIRA, Confluence⇒ Functional Skills: Agile Program Management, Market Research, Client Segmentation, Requirements Elicitation⇒ Soft Skills: Excellent interpersonal skills, Leadership Skills, Conflict-resolution, self-starter, strong negotiation skills I can be contacted at apurva.mehta3@gmail.com
Servicenow
View- Website:
- servicenow.com
- Employees:
- 5
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Senior Technical Program ManagerServicenow Nov 2022 - PresentSanta Clara, Ca, Us- Responsible for taking large Enterprise Data and Analytics programs from business case through post-implementation and benefits tracking - Leading large Next-Gen Data Platform Optimization that inlcudes migrating 800 workbooks from Tableau to PowerBI, Dimensional modeling, Raptor DB infusion and EMS migration consisting of 20+ cross-functional teams to save $2M license fees, improve NPS score of ServiceNow customers & providing transparency to the customers on their entitlements - Drive crucial conversations with senior leaders in business and IT to define strategic business case and measurable benefits - Drive all PMO activities in coordination with a team of senior technical and non-technical professionals dedicated to the implementation and enablement of company-wide data and analytics platforms - Plan, lead and facilitate Agile practices like sprint planning, burn up/burn downs, cross-functional scrum team dependencies, create release schedules and related staffing plans. - Develop detailed program execution plan and manage all execution aspects, including program interdependencies, progress metrics, testing, deployment and enablement - Create crisp and complete documentation to facilitate program reviews and decision-making process at Steering Committee level - Drive risk mitigation strategies and issue resolution actions with key stakeholders at all levels of the organization - Learn ServiceNow products and Now platform for Now on Now initiatives - Engage and collaborate with all business and IT functions affected by the program, internal and external partners and vendors - Manage one to many scrum teams applying Agile principles, practices, and theory - Promote organizational understanding of Agile roles, lead teams and individuals to transition from waterfall to Agile - Apply consistency and best practices through program initiation, planning, execution and closing phases, enabling business outcomes and benefits tracking. -
Senior Technical Program ManagerWestern Union Business Solutions Nov 2020 - Nov 2022- Functioning as Release Train Engineer(SAFe RTE) to deliver large, multiple program initiatives as part of Western Union Business Solutions roadmap using Scaled Agile methods to manage 25+ delivery teams. - Leading $12M program to migrate & modernize 160 applications from OnPrem to AWS Cloud by working with 20+ teams & external vendors to optimize infrastructure operations. - Lead programs that generate incremental new revenue & protection for 1500+ clients and develop APIs to subscribe for Swift global payment initiatives that led to reduction in customer support cost/bank fees- Manage all aspects of end-to-end program delivery ranging from risk & change management, communication & stakeholder management, issues & dependency resolution, change escalations etc. - Define & organize various project initiatives to autonomously drive progress from inception to closure and solve strategic issues by working with key stakeholders to propose trade-offs. - Facilitate ART events & processes, draw out the impediments, keep track of systemic dependencies & work together as a Solution/ART rather than siloed teams to deliver according to business roadmap. - Coordinate with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment across all teams.
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Technical Program Manager - Bigdata Analytics & EngineeringWestern Union Jun 2018 - Nov 2020Denver, Co, Us- Launched global digital products for Web/Mobile platforms in 25+ countries to acquire new customers, improve churn rate and generate $8M revenue increase on digital platform. - Lead key programs across cross-functional teams to drive OKRs, feature development, platform migration, data analytics, warehouse projects including 7+ Engineering teams, 10 Product teams, multiple external partners to deliver solutions that optimize payments platform & meet strategic business goals. • Anticipate Data Engineering bottlenecks, provide critical issue management and drive continuous data engineering process improvement to enhance cross-functional team productivity • Lead system design & architecture strategies to discuss trade-offs/workarounds & develop products that enable the collection, processing, and integration of information from Risk Fraud product, Payments, Data science and build dashboards in Tableau/Looker to track KPIs and metrics. • Manage all aspects of end-to-end program delivery ranging from risk & change management, communication & stakeholder management, issues & dependency resolution, change escalations etc. • Successfully delivered 15+ cross-functional programs/projects involving 12+ multi-located teams by defining projects, gathering requirements, collaborating with cross functional teams to scope, schedule and deploy new data products • Lead, evaluate and manage migration of current on-premises Hadoop workloads to AWS Cloud and ensure seamless transition for internal teams, business to maximize cloud benefits • Define & organize various project initiatives to autonomously drive progress from inception to closure and solve strategic issues by working with key stakeholders to propose trade-offs. -
Technical Program ManagerTelenav May 2017 - May 2018Santa Clara, Ca, Us• Led the development of Navigation in 20+ countries and supporting 12+ user interface languages across North America, South America, Middle East, South Korea, Australia and Europe regions • Worked closely with Marketing, Business Development, Product Management, UX/UI Design, Legal and Engineering to align Technical Road Map with Product Road Map for on-time, expected quality project delivery • Managed the development of advanced features such as Augmented Reality, Roadsense, ADAS, Smart Horizon, Highend Cluster, Smart Gas, Home Widget, Predictive Cards, Rear-seat Infotainment, Enhanced Junction Views with sign as Real, Generic Junction Views with Generic Motorway Signs, Historical Traffic Patterns, Real-time weather, traffic, fuel prices, etc. • Proactively managing $30M complex navigation software development project for top car companies from initiation, planning scope and requirements gathering to technical specifications, staffing, schedules, development, deployment, support, and metrics tracking • Responsible for customer change requests, customer escalations, Integrated Change Escalation(ICE) response, driving client PDT meetings and communicating with internal stakeholders to align with customer expectations • Organizing and coordinating activities across 4 global teams consisting of 30+ members resulting in timely quality product releases • Managing roadblocks and risks, creating mitigation plans and escalating to appropriate stakeholders to ensure on-time product releases • In-charge for project planning, resourcing, scheduling, monitoring, and reporting activities for projects and work packages • Practiced Agile Estimation, Release Planning, Sprint Planning, Backlog grooming, Scrums, and Scrum of Scrums • Deeply involved in requirements gathering, architecture, estimation, design, bug triage etc. sessions • Closely tracked the Sprint, release and program schedule, deliverables, and external/internal dependencies -
Project ManagerSyracuse University Sep 2016 - May 2017Syracuse, New York, Us✐ Managing $11.5M TRACE project, participated by multi-cultural team of 35 doctorates from 3 leading universities to develop digital tools and web based applications to help intelligence analysts engage in better reasoning and produce reports that help decision makers make better decisions for the US. This project is sponsored by IARPA- an arm of the Office for the Director of National Intelligence, which heads the nation’s intelligence services.✐ Awarded ‘iSchool IM Excellence Tuition Scholarship’ for 3 semesters for excellence in Academics & contribution in Project Management ✐ Handling Communication, schedule management, Stakeholder involvement using Slack, Teamworks, Wiki, Google drive✐ Co-ordinating with all team members and maintaining the repository of all the documents, tasks, project deadlines and milestones -
Technical Project ManagerCreative Infra And Construction Jan 2013 - Jul 2016• Developed project charter and created Scope, Risk, Communication and Stakeholders management plan to assist PMO for $75M project • Derived and developed over 1500+ work packages, tasks and timelines in MS Projects and facilitated the execution of work packages • Coordinated RFQ process, including cost estimate, dependency evaluation, overall scheduling, etc.; facilitated business and market team to demonstrate products and new features to current customers or potential customers for winning more deals • Continuously improved program process, methodologies and toolkits; document end to end business process throughout the program • Monitored and tracked all the milestones, achievements and escalated deviations from project charter to the senior management • Identified and analyzed risks to implement risk management strategies that controlled risk and improved business processes • Authorized team representative for thorough issue analysis, incident reporting and end-to-end delivery through active communication • Coordinated activities of 6 cross functional groups leading to increased team involvement by 45% ensuring on-time, on-budget delivery • Effectively managed the Program control processes such as risk management, issue resolution, quality control, continuous integration • Monitored project compliance and kept track of project milestones from project initiation through implementation and closing of project
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Data AnalystCreative Infra And Construction Dec 2010 - Dec 2012✐ Created an advanced MS excel based financial business model for the company including sales forecasting, SWOT analysis, budget analysis, revenue projection, investment returns and risk profiling✐ Researched on the company’s supply chain activities and communicated the findings to the operation manager on cost effective practices including methodologies to reduce production costs✐ Led the development of a reporting and analytics solution to help senior leadership gauge the performance of all departments✐ Developed a BI solution with business metric reports for customer segmentation based on purchase activity and behavior segments✐ Administered data governance and monitored Production, Quality, Inventory, Finance in ERP system to provide total software solutions✐ Developed and customized complete ERP solutions integrating all the business functions, leading to 11% increase in production
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Software EngineerInfosys Mar 2009 - Oct 2010Bangalore, Karnataka, In✐ Ran SQL queries, data extract and automation opportunities for project team to improve efficiency and assist in solution testing, debugging and documentation and system issue support✐ Improved the functionality by modifying the codes written in the packages and procedures, decreasing the execution time by 30%✐ Involved in the designing and execution of test cases to ensure application functionality, reducing turnaround time by 10%
Apurva Mehta Skills
Apurva Mehta Education Details
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Syracuse UniversityInformation Science/Studies -
University Of MumbaiElectrical And Electronics Engineering -
Spjimr Sp Jain Institute Of Management & ResearchGeneral
Frequently Asked Questions about Apurva Mehta
What company does Apurva Mehta work for?
Apurva Mehta works for Servicenow
What is Apurva Mehta's role at the current company?
Apurva Mehta's current role is Sr. Technical Program Manager at ServiceNow | Strategy & Analytics.
What is Apurva Mehta's email address?
Apurva Mehta's email address is ap****@****ail.com
What is Apurva Mehta's direct phone number?
Apurva Mehta's direct phone number is +165022*****
What schools did Apurva Mehta attend?
Apurva Mehta attended Syracuse University, University Of Mumbai, Spjimr Sp Jain Institute Of Management & Research.
What are some of Apurva Mehta's interests?
Apurva Mehta has interest in Product Development, Project Management, Business Development, Risk Management, Market Research, Data Analytics.
What skills is Apurva Mehta known for?
Apurva Mehta has skills like Microsoft Office, Project Management, Microsoft Excel, Team Management, Pl/sql, Management, Leadership, Sql, Data Science, R, Business Development, Business Process Improvement.
Who are Apurva Mehta's colleagues?
Apurva Mehta's colleagues are Abhinav Reddy Sarampally, Yendy R., Rafeul Haque, Mrunali Rangari, Arthur Farmer, Matthew Duluk, Diana Murk.
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