I am a knowledgeable and skilled Supervisor with a proven track record in team management and information systems. Throughout my clerical career, I have developed excellent schedule management, report writing, and communication skills. I am a quick learner who believes in the importance of time management and efficient policies to drive productivity.Experience:International Customer ExecutiveHitech Billing Software, Nagpur, MaharashtraDecember 2021 - May 2023In my role as an International Customer Executive, I provided targeted customer support via live chat, email, and telephone. I diligently maintained records of customer transactions, including support inquiries and complaints, while taking necessary actions to address their concerns. By studying customer interactions and feedback, I identified opportunities for service improvements. My strong networking skills allowed me to build and maintain positive relationships with customers, ensuring their satisfaction.Account TraineeFashion Fabric, Raipur, ChhattisgarhJune 2021 - November 2021As an Account Trainee, I navigated accounting software to record, store, and analyze financial information. I was responsible for compiling data from cashiers, preparing daily deposits, and generating financial reports to support accounts payable and receivable processes. My attention to detail and dedication to accuracy ensured the reliability of financial records and entries.HR Executive AssistantAwaam E-Commerce Pvt Ltd, Durg, ChhattisgarhApril 2020 - March 2021In my role as an HR Executive Assistant, I played a key role in supporting the human resources department. I communicated company personnel policies, benefits, and procedures to employees and job applicants. My meticulous approach to verifying job offer letters and maintaining applicant databases contributed to efficient and accurate record-keeping. I also assisted in new hire orientation and employee training, fostering a positive and well-informed workforce.HR TraineeCareerz Inn Placement Consultancy, Bhilai, ChhattisgarhJuly 2019 - March 2020As an HR Trainee, I managed an applicant database and coordinated high-volume first-round and selective second interviews. My role involved administering applicant screening and tracking and preparing job requisitions. I engaged with candidates to assess their skills and motivation effectively. Additionally, I provided valuable information to employees and new hires on compensation, benefits, and opportunities for advancement.
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Human Resources ManagerReal Budget Jul 2023 - Jul 2024Raipur, Chhattisgarh, India -
International Customer Service RepresentativeHitech Billing Software Dec 2021 - May 2023Nagpur, Maharashtra, India -
Human Resources ExecutiveAwaam E-Commerce Pvt Ltd. Apr 2020 - Nov 2021Durg, Chhattisgarh, India
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Human Resources TraineeCareerz Inn Placement Consultancy Pvt. Ltd. Jul 2019 - Mar 2020Bhilai, Chhattisgarh, India
Apurva Ray Education Details
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Mgm Senior Secondary School60% -
Mgm Senior Secondary School72%
Frequently Asked Questions about Apurva Ray
What is Apurva Ray's role at the current company?
Apurva Ray's current role is "Experienced Supervisor | Effective Leadership | Customer-centric Approach | HR Expertise | Seeking Opportunities in Operations & Talent Management".
What schools did Apurva Ray attend?
Apurva Ray attended St. Thomas College Bhilai Durg, Mgm Senior Secondary School, Mgm Senior Secondary School.
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Apurva Ray
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