Apurva Shete Email & Phone Number

Toronto, ON, CA

Markham, Ontario, Canada

* Conduct comprehensive needs assessments, provide expert insurance advice, recommend tailored solutions, and maintain client relationships through proactive care calls and handling inquiries.* Drive new business growth through outbound initiatives and consultations, retain existing clients, and collaborate with underwriters and adjusters to ensure policy.

Toronto, Ontario, Canada

* Establish and optimize customer service protocols to ensure consistent and high-quality service delivery.* Oversee the performance of customer service representatives, offering continuous coaching and constructive feedback to enhance service standards.* Address and resolve customer complaints and inquiries promptly, ensuring customer satisfaction and.

London, Ontario, Canada

* Oversee daily operations at the Dominos London location, ensuring optimal food and labor cost management.* Collaborate with external suppliers to maintain inventory, documenting daily store transactions accurately.* Provide leadership and training for customer service team members and delivery drivers.* Maintain detailed records of stock, repairs, sales.

London, Ontario, Canada

* Experienced in a customer relations role within a busy environment, connecting customers with leading services.* Addressed complaints and queries regarding returns, providing accurate information to customers.* Updated and maintained customer files in accordance with corporate guidelines.* Implemented COVID-19 precautions to ensure a safe and exceptional.

Nashik, Maharashtra, India

* Collaborated with project stakeholders, employing conflict management and leadership skills.* Read, designed, drafted, supervised, and thoroughly examined construction documents.* Applied expertise in construction project management and architectural design, adhering to modern civil and infrastructure construction methodologies and practices.

Nashik, Maharashtra, India

• Prepared Regional Plans, Development Plans, and Town Planning plans
• Regulated the planning of building construction as per Town/Map/Master Plans
• Passed the Blueprints of plans of Town Planning/Master Plan

Nashik, Maharashtra, India

• Roles and responsibilities:
• Experience in a customer service role in a call-center environment connecting leading services
• Help customers with complaints and questions, problem-solving and give customers correct information
• Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable
• Update and ensure customer files with suitable information are being placed in customer files following corporate guidelines.

Ged, Architectural Research And Evaluation, 4.0/4.2

Activities and Societies: Capstone: CityStudio - Architectural and Recreational usage of Victoria Park during gap months and in Dundas.

Ged, Construction Project Management, 4.04/4.2

Activities and Societies: Project Scope layout Aligning and completing project milestones Project initiation Project planning and.

Master Of Technology - Mtech, Town And Country Planning, 78.1%

Activities and Societies: Nashik Town Planning Office Government of IndiaApproval drawings Regional planning Town Planning and development.

Bachelor Of Architecture - Barch, Architectural Engineering, 83%

Activities and Societies: Council of Architecture: License number CA/2018/90817 The National Association of Students of Architecture.