Aqib Rasheed Email & Phone Number

Doha Qatar

Islamabad

A leading global provider of integrated logistics, Cargo supplies Door to Door in European countries and providing customized capabilities with unmatched personal service in both developed and emerging economies.•Coordination with IATA, FIATA for MAWB and clearance with PIA for FFD•Provide customer care to ensure the effective and timely resolution queries, keeping staff informed of the status of pending requests/Jobs.•Responsible for the inspection of shipments of consignee Person.•Document solutions to problems regarding standard IT applications and record them in the IT Knowledge Base.•Continuous improvement of communications and Training programs.•Responsible for the preparation of Manifest and packing detail of total Flights.•Co-coordinating with the Freight Forwarders to schedule the collections and deliveries. •Maintaining the record of slips, Invoices and shipment packing details. •Responsible for the Custom Clearance of every routine Flight.•Training for the new recruits on process, procedures and customer relations. •To work with salesmen regularly, so as to check the distribution of goods on priority basis and reporting to General Manager.•Ensure regular data and system back-ups are generated and maintained.•Sending the Delivery Proof to client on daily basis from FedEx, DPD and DHL Sites.•Keeping close contact with Client Management and Travel and fast Int. Management to keep both the management informed of the operations’ continuity. •Maintaining monthly Billing for Inbound & Outbound both. •Follow up of the portfolios & monitor our backlog & Quality of Services on daily basis

Jebel Ali, Dubai

A leading global provider of integrated logistics, with over 550 offices in 120 countries and providing customized capabilities with unmatched personal service in both developed and emerging economies.Job Overview:•Printing / keeping and filing all necessary documents received from agent which is necessary for the whole operation and shipment release.•Issuance of Bills of Lading, transmit documents to discharge port agents.•Planning for Export Container Stuffing.•Doing data entries for all incoming shipment. •Planning for Export Container Stuffing.•Sending arrival notice to consignees.•Collecting delivery orders / NOC from shipping line and issuing the same to consignees.•Negotiating Freight Rates with Airlines.•Coordination with Transporters for collection of cargoes and keeping track for delivery of the same to consignee.•Export - Import Air cargo consolidation.•Coordinating with Custom Staff ( Giving Instruction on Custom clearance procedures

Islamabad

A popular Multi National Telecom Company of Egypt with branches in major cities of Pakistan and Egypt.•Monitoring the CCTV cameras for the movements of outsource people•Staff Managements and scheduling for the company on requires basis.•Development of tools & report to Customer Services Representatives for on time & accurate information to the customers.•Develop rapport with the customer base, greet by name, have knowledge of account ownership, be responsive and timely with correspondence and problem resolution, and display a caring attitude.•Maintain a position of trust and responsibility by keeping all customer business confidential.•Self motivation to increase knowledge and skills by in-house trainings and seminars.

Graduation, Communication, Journalism, And Related Programs

Ba, Journalism ,Computer Sciences