-Successfully manage a portfolio of cybersecurity and IT projects, ensuring their timely delivery, adherence to quality standards, and alignment with organizational goals.-Lead cross-functional teams consisting of cybersecurity experts, IT professionals, and stakeholders, fostering collaboration and driving project success.-Actively engage with stakeholders to define project scope, objectives, and deliverables, ensuring a clear understanding of requirements and expectations.-Develop and execute comprehensive project plans, encompassing tasks, timelines, resource allocation, and risk mitigation strategies.-Monitor project progress, track key milestones, and promptly address any issues or roadblocks to keep projects on track.-Effectively communicate project updates, status reports, and risks to stakeholders, ensuring transparency and managing expectations.-Collaborate with cybersecurity specialists to identify potential vulnerabilities, implement security measures, and enhance the organization's overall cybersecurity posture.-Manage vendor relationships, ensuring effective communication, contract compliance, and delivery of outsourced project components.-Continuously assess project performance, seeking opportunities for process improvements, efficiency gains, and cost savings.-Stay up-to-date with emerging technologies, industry trends, and best practices in cybersecurity and IT project management.

-Provided technical support to end-users regarding hardware and software issues, troubleshooting problems, and resolving issues in a timely manner.-Installed and maintained computer systems and networks, including hardware, software, and peripherals.-Resolved technical issues with printers, scanners, and other technology devices.-Developed and implemented training programs to help users understand technology more effectively.-Conducted regular software updates and ensured that systems were secure and up to date.-Communicated technical issues and solutions clearly and effectively to non-technical users.-Utilized technical skills and knowledge of operating systems, network troubleshooting, and software installations to provide effective support to end-users.-Maintained accurate records of technical issues and solutions to improve support services.

-Led the development and implementation of client business and technical metadata to establish data quality routines and frameworks.-Accountable for the oversight, storage, and analysis of complex data and data systems, utilizing advanced analytical and statistical techniques to derive actionable insights.-Directed the supervision and management of the operating system to ensure optimal performance and availability.-Fostered collaborative relationships with clients to ensure alignment of business and technology objectives, leveraging expert communication skills and a deep understanding of client needs.-Delivered comprehensive training and education programs to clients, empowering them to operate and maintain complex systems with confidence and ease.-Served as a trusted advisor and key point of contact for clients, managing complex stakeholder relationships with the utmost professionalism and diplomacy.

-Develop and facilitate client's business and technical metadata as data quality routines and frameworks.-Responsible for overseeing, storing and analyzing data and data systems.-Supervised and manage operating system.