Alexandra Morais Email & Phone Number

Granger, IN, US

Translation of content (articles, press releases, academic papers, reports, guides, newsletters, proposals, subtitles) from English to Portuguese and vice-versa, for International Organizations, Embassies in Brazil, government agencies, and private companies. Translation (EN>PTBR), Quality Control and English template creation of subtitles for major online.

Burlingame, California, US

• Organized the coordination, planning and rollout of Lyra’s global rebrand of the ICAS experience.
• Leading meetings with senior leadership, cross-functional partners and other stakeholders to track progress of deliverables and manage rebrand budget.
• Planning and leading an audit of brand assets and developing a rollout plan to branding changes, including rationale, timing and budget considerations.
• Establishing project management practices and documentation within the Product Marketing organization, in collaboration with technical and design program management.
• Continued to manage localization requests for different product areas as described in previous position.

Burlingame, California, US

• Manage localization requests for different product areas.
• Communicate effectively with localization partners and cross-functional teams to align with project requirements and quality standards; create and update process and team documentation; contribute to process.
• Localization project management: prepare files, hand off projects to linguists and receive deliveries; conduct linguistic quality assurance process; participate in in-context review before launches.
• Troubleshooting technical issues in TMS; assisting linguists with queries and report bugs to relevant engineering teams.

San Francisco, California, US

• Managed localization requests for Salesforce Marketing Cloud, including all aspects of the platform’s integrated solutions for customer journey management.
• Communicated effectively with localization project managers and other cross-functional teams to align with project requirements and quality standards.
• Localization project management: handed off projects to linguists and received deliveries via GitHub; performed code review of delivered content.
• Prepared content for in-context testing: created test plans and instructions for linguists; prepared reference materials for linguists; answered linguist queries and filed all reported bugs to the relevant engineering.

Menlo Park, California, US

• Drove the Brazilian Portuguese language strategy to ensure WhatsApp felt local in the Brazilian Portuguese language market.
• Developed and maintained key relationships with vendor linguists and regularly communicated with them to align and calibrate language, style and terminology.
• Clarified quality expectations and maintained/tweaked quality control processes.
• Provided quality assurance for all localized content and apps to ensure consistent messaging and proper functionality.
• Coordinated the creation and maintenance of linguistic assets (TMs, glossaries, style guides, reference material).
• Communicated effectively with localization project managers and other cross-functional teams to align with project requirements and quality standards.

San Francisco, CA, US

• Partnered with internal teams (engineers, content creators, Customer Success team) for evangelization of localization best practices, project preparation and delivery of high-quality localized content.
• Localization management: receiving localization requests, ensuring the process is being followed, authorizing content for translation.
• Contributed to the optimization of the Customer Success localization workflow/process by suggesting changes that were implemented.
• Localization project management: CAT tool preparation to process content, negotiation of deadlines with vendors and project requesters, assessment of scope and appropriateness of daily requests.
• Occasional translation/review of content in Brazilian Portuguese.
• Managed relationships with translation vendors.

San Mateo, California, US

• Owner of pt-BR content: linguistic review and QA of content in Brazilian Portuguese for new features and products.
• Creation of original marketing content and blog posts in Brazilian Portuguese.
• Localization project management: CAT tool preparation to process content, negotiation of deadlines with vendors and project requesters, assessment of scope and appropriateness of daily drops with 1-day TAT (between 15.
• Managed relationships with translation vendors.
• Partnered with internal teams for evangelization, project preparation and delivery.

San Mateo, California, US

• Linguistic review and QA of content in Brazilian Portuguese for new features and products.
• Maintaining glossaries and style guides.

San Francisco, CA, US

- Management of localization projects (marketing, IT, social media, web developer content): subtitling, website localization and DTP projects; CAT tool preparation to process content; negotiation of deadlines with vendors and clients; QA of final product before delivery; creating bug reports and collaborating with engineering team to fix bugs..

Palo Alto, California, US

- Management of localization projects (clinical, medical device, medical software and pharmaceutical content): preparation of files; negotiation of deadlines with clients and vendors; QA before final delivery (including minor DTP work occasionally); projects of up to 15 languages.- Establishing relationships with clients and vendors.

Pacific Grove, California, US

- Management of localization projects (marketing, IT, medical and legal content): preparation of files and CAT tool to process content; QA before final delivery.- Created training material for incoming interns and trained them.

Managed translation and localization projects.

Provided translation and interpretation services for the British Mission in Brazil; organized and accompanied visits of British authorities to Brazil; performed research and produced reports.

Edited syllabi for undergraduate Economics courses in Portuguese.

Translated articles, websites and press releases from English to Portuguese and vice-versa.

Assisted in professional training of teenagers with special needs;Provided customer service and sales support.

Provided written support for application for consultative status at the UN’s ECOSOC for an affiliated NGO, Pro-Link Ghana;Researched specific topics pertaining to the application, mostly about Pro-Link Ghana’s projects to promote the economic development of the country.

Assisted in management of repatriation program for returning Brazilian citizens who had been victims of sexual or work exploitation, consisting of arranging their trip back and providing micro-credit solutions upon their return;Created and updated databases for repatriation program.

Worked on national project for prevention and reduction of HIV/AIDS and other infections related to drug abuse among vulnerable populations;Updated databases; edited and drafted documents and correspondence in English and Portuguese;Translated documents and correspondence from English to Portuguese and vice-versa.

Assisted in the coordination and organization of cultural projects and events, including the “Caminos de Orellana” one-month long excursion of high school students to the Amazon region;Edited and translated documents and publications for the “Caminos de Orellana” excursion, from English to Portuguese and vice-versa, and from Spanish to Portuguese;Arranged.

Brasília, DF, BR

Collected qualitative and quantitative data for research conducted by PhD students from the University of Brasilia;Performed interview transcriptions in Portuguese;Organized quantitative and qualitative data in SPSS and produced research reports for professors of the Social Sciences Institute of the University of Brasilia;Arranged organization and.

Brasília, DF, BR

Collected qualitative and quantitative data for research conducted by PhD students from the University of Brasilia;Performed interview transcriptions in Portuguese;Organized quantitative and qualitative data in SPSS and produced research reports for professors of the Social Sciences Institute of the University of Brasilia;Managed the creation of marketing.

(Former Monterey Institute Of International Studies), Master Of Arts In Translation And Localization Management

Master Of Arts, Diplomacy And International Relations

Bachelor Of Science, Sociology