• One of the first senior leader hires at hypergrowth start-up, with >650% topline revenue growth and positive growing EBITDA during tenure; supported setup & optimization of key ops processes and hiring of critical leaders• Led expansion of previously purely direct-to-consumer operations into a new channel of Owned Retail, including taking initiative to launch a concept store test in Toronto’s Stackt Market; test results were translated into the creation and implement a broader Owned Retail strategy• Owned first physical store opening, including end-to-end development of store operations, design, construction, multi-million budget management, & team development, resulting in a successful launch of the Vancouver store which is outperforming KPI projections in first 3 months, including sales that consistently exceeded market-based targets by >200%• Led strategy department, owning strategic planning and goal-setting for organization; worked closely with CEO and other key business leaders to drive key initiatives including product strategy & roadmap development, and developing company mission, vision & core values• Drove setup of Board of Directors, owning initial structure, leading quarterly process for agenda setting, materials creation with partners in the business, coaching presenters, conducting additional analysis where required and facilitating meetings

• Embedded as strategy lead within Venn's initial portfolio company, California Cowboy, a high growth direct to consumer brand with a unique technical social apparel offering; led wide-ranging initiatives to scale effectively, including owning board meeting preparation & facilitation, creation of mechanism to test new products against consumer research, managing affiliate marketing, evaluation of owned retail channel expansion & supporting cash flow conservation • Worked closely with the CEO on strategic projects, in response to tumultuous market conditions, including supply chain adjustments and transitioning of suppliers, introduction of cross-border 3rd party logistics fulfillment and fundraising efforts

• First hire for new growth equity fund raising $300M USD, to be focused on education, health care and consumer companies, specializing in deep partnerships to drive value creation through hands-on operational involvement• Embedded as strategy lead within initial portfolio company, California Cowboy to support growth

• Collaborated with executives to develop a 3-year strategic plan spanning merchandising, digital growth and service models, through ideation workshops, and financial business case development • Drove efforts on key strategic priorities, including business development opportunities for new revenue models, store of the future development, merchandise assortment updates, store fleet optimization, and business diagnostic efforts

Specialized in growth and digital strategy, as well as RTS (Recovery & Transformation Services), primarily in the retail and financial services industries, having: • Developed a growth optimization strategy for the retail operations of a public sector organization, anchoring on expansion of the offering, channels, and retail partners to address changing consumer behaviour and drive growth; recommended approach projected to generate $150M CAD in incremental revenue • Drove end-to-end development and execution of a 10-year strategy workshop for the executive leadership team of an iconic Canadian retailer; workshop successfully facilitated the development of an overarching growth strategy to address major trends and risks• Served as the Chief of Staff for the Chief Transformation Officer in a large-scale transformation of a major US retailer spanning across all functions. Role included driving the transformation’s cadence, performing operational and financial analyses, as well as owning a dashboard model to calculate and track weekly performance across thousands of initiatives culminating to $190M USD in operating income run rate• Led the bottoms-up planning phase for 7 digital and print media brands within an organization-wide transformation at a US media company. Worked as a coach with senior clients (e.g. Editors-in-Chief) to identify new revenue opportunities and optimize current product portfolio to achieve $6M USD profit increase • Led multiple teams at a Fortune 100 US financial institution to increase maturity of their agile operating model and to integrate it with the lean management system. Created a comprehensive multi-year strategy to expand improved digital operating model maturity across the broader organization. Impact to date includes ~40 FTE of freed capacity, with projections of strategic plan to create ~250 FTE of freed capacity.

Analyzed diverse customer segments in order to develop recommendations to increase First Call Resolution while decreasing total volume of calls, for presentation to a panel of Executive Vice Presidents

• Advanced the firm’s sales strategy by charting possible new targets and developing plans for future sales • Piloted the creation of response forums for each specific client segment allowing for efficient collection of feedback data which led to further improvement and development of the product line• Collaborated with a small team to optimize the planning and execution of corporate scavenger hunts throughout the City of Toronto resulting and enhanced in client experience

• Collaborated within a team to organize full weekend Homecoming celebrations for classes spanning from 1948 to 2008 in order to maintain the tight-knit nature of Ivey’s alumni network• Conversed through various mediums with numerous alumni from Ivey’s extensive network regarding a wide range to issues including planning of reunions, involvement in current initiatives and general inquiries to ensure that all alumni were up-to-date and appropriately supported• Compiled logistical outreach information for Ivey’s Homecoming Event to streamline the event planning process• Coached the incoming Alumni Relations Assistant to ensure a smooth transition while updating a comprehensive training manual.