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Valerie Rodrigues Email & Phone Number
Manager - IT Service Management
at
Metrolinx
1 work email found
@metrolinx.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager - IT Service Management
Location
Toronto, Ontario, Canada
Company size
Who is Valerie Rodrigues? Overview
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Quick answer
Valerie Rodrigues is listed as Manager - IT Service Management at Metrolinx, a with 6343 employees, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at metrolinx.com and a matched LinkedIn profile for Valerie Rodrigues.
Valerie Rodrigues previously worked as Senior Business Analyst at Metrolinx and Service Delivery Coordinator at Bmo Financial Group. Valerie Rodrigues holds Master Of Business Administration, Finance from Sikkim Manipal University.
Company email context
Email format at Metrolinx
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{first}.{last}@metrolinx.com
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Profile bio
About Valerie Rodrigues
ITIL V3 certified professional with 8 years of hands-on experience in IT service management with global clients.I have led a team of major incident managers and have successfully managed multiple IT Service Management transitions and process improvements.I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at valerie.rodrigues86@gmail.com
Listed skills include Itil Process, Project Coordination, Itil Implementation, Major Incident Management, and 3 others.
Current workplace
Valerie Rodrigues's current company
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Metrolinx
7 roles
Valerie Rodrigues work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst
Service Delivery Coordinator
Oct 2021 - Mar 2022
Entrepreneur
Valzies Boutique
Designed and implemented Website with WordPress and Woo Commerce from initial concept to finished deliverable. Create dynamic graphics to accompany Blog posts, Pinterest, Instagram and Facebook using Photoshop, Canva and Tailwind. Publish regular pieces on Crocheting based on target audience demographics and preferences on the blog. Set up and maintained e-commerce store on Etsy and Woo Commerce.
Sep 2020 - Oct 2021
Itil Process Specialist
ITIL V3 Intermediate Certified Process specialist responsible for designing and deploying ITIL functions like Incident, Problem, Change and Availability Management. Responsible for handling and tracking of Service Management Transition projects. Responsible for Account transformations using data analytics and reporting. Performing user testing for Service Management Tools like OneView, Maximo and Remedy. Responsible for extracting and creating metrics reports for higher management.
Mar 2012 - Jul 2014
Major Incident Manager And Problem Manager
Handled major incidents for customers. Designed and developed the incident and problem management processes for the client. Created runbooks, process documents, RACI, KPIs and governance mechanisms. Created functional specification documents for Service Management tools like OneView, Remedy and Maximo. Conducted Bridge management trainings and live bridge audits. Responsible to extracting and creating metrics reports and SLA reports for Customers.
Oct 2010 - Mar 2012
Associate Software Engineer
Liaising with customers to understand requirements and create functional and technical specification documents. Application development and maintenance using Mainframes, COBOL, JCL and CICS. Handled documentation and implementation of changes to Novell eDirectory and SAP Ariba based on the customer's requirements. Identified and implemented code fixes to improve application performance and also conducted formal quality assessment trainings.
Sep 2007 - Jun 2010
Team & coworkers
Colleagues at Metrolinx
Other employees you can reach at metrolinx.com. View company contacts for 6343 employees →
AI
Anita Ifeadi
Colleague at MetrolinxToronto, Ontario, Canada
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MS
Monika Stade, Ccim
Colleague at MetrolinxToronto, Ontario, Canada
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SM
Sean Mccreight
Colleague at MetrolinxToronto, Ontario, Canada
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SA
Shreya Ahuja
Colleague at MetrolinxToronto, Ontario, Canada
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AH
Avril Haughton
Colleague at MetrolinxCanada
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WS
Wojtek Sawicki, P.Eng.
Colleague at MetrolinxToronto, Ontario, Canada
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AA
Ammar Ahmad
Colleague at MetrolinxGreater Toronto Area, Canada
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TP
Trevor Poole
Colleague at MetrolinxBrampton, Ontario, Canada
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SM
Samantha Morrison
Colleague at MetrolinxBurlington, Ontario, Canada
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KH
Ken Hong
Colleague at MetrolinxMarkham, Ontario, Canada
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Anita Ifeadi
Colleague at MetrolinxToronto, Ontario, Canada
View →
MS
Monika Stade, Ccim
Colleague at MetrolinxToronto, Ontario, Canada
View →
SM
Sean Mccreight
Colleague at MetrolinxToronto, Ontario, Canada
View →
SA
Shreya Ahuja
Colleague at MetrolinxToronto, Ontario, Canada
View →
AH
Avril Haughton
Colleague at MetrolinxCanada
View →
WS
Wojtek Sawicki, P.Eng.
Colleague at MetrolinxToronto, Ontario, Canada
View →
AA
Ammar Ahmad
Colleague at MetrolinxGreater Toronto Area, Canada
View →
TP
Trevor Poole
Colleague at MetrolinxBrampton, Ontario, Canada
View →
SM
Samantha Morrison
Colleague at MetrolinxBurlington, Ontario, Canada
View →
KH
Ken Hong
Colleague at MetrolinxMarkham, Ontario, Canada
View →
2 education records
Valerie Rodrigues education
Master Of Business Administration, Finance
Bachelor'S Degree, Computer Science
FAQ
Frequently asked questions about Valerie Rodrigues
Quick answers generated from the profile data available on this page.
What company does Valerie Rodrigues work for?
Valerie Rodrigues works for Metrolinx.
What is Valerie Rodrigues's role at Metrolinx?
Valerie Rodrigues is listed as Manager - IT Service Management at Metrolinx.
What is Valerie Rodrigues's email address?
AeroLeads has found 1 work email signal at @metrolinx.com for Valerie Rodrigues at Metrolinx.
Where is Valerie Rodrigues based?
Valerie Rodrigues is based in Toronto, Ontario, Canada while working with Metrolinx.
What companies has Valerie Rodrigues worked for?
Valerie Rodrigues has worked for Metrolinx, Bmo Financial Group, Valzies Boutique, Ibm, and Accenture.
Who are Valerie Rodrigues's colleagues at Metrolinx?
Valerie Rodrigues's colleagues at Metrolinx include Anita Ifeadi, Monika Stade, Ccim, Sean Mccreight, Shreya Ahuja, and Avril Haughton.
How can I contact Valerie Rodrigues?
You can use AeroLeads to view verified contact signals for Valerie Rodrigues at Metrolinx, including work email, phone, and LinkedIn data when available.
What schools did Valerie Rodrigues attend?
Valerie Rodrigues holds Master Of Business Administration, Finance from Sikkim Manipal University.
What skills is Valerie Rodrigues known for?
Valerie Rodrigues is listed with skills including Itil Process, Project Coordination, Itil Implementation, Major Incident Management, Itil V3 Foundations Certified, Transition Management, and Problem Management.
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