Manage rental properties by advertising & filing vacancies • Maintain clean, safe, & secure premise for multiple locations, 100+ units total • Oversee financial functions such as accounts payable/receivable, budgets, payroll, etc. • Review & process leasing applicant, credit, and background screenings • Leased & managed commercial spaces attached to developments • Develop & implement policies & procedures to adhere to regulatory requirements •Investigate resident concerns and complaints, coordinate maintenance & property management team to meet customers' expectations • Hire, train & evaluate site staff • Foster relationships with corporate team members, vendors, & residents •

Responsible for marketing and leasing at the assigned property, as well as providing resident services. Develops and implements policies and procedures to effectively manage property under the direction of the Property Manager and Regional Property Manager.

The Assistant Property Manager is responsible for assisting the Property Manager with the routine operation of the community, including leasing, tours, rent collection, notices, reporting, general customer service, and other duties. Essential Functions:•Assists Community Manager in handling resident concerns. •In the absence of the Property Manager, Assistant Property Manager serves as acting community manager; in which staff within the community shall report to. •Assists in managing the day to day operations at the office. •Responsible for rent collection of delinquent accounts, recoup current resident damage, daily bank deposit and other financial responsibilities. •Enforces resident guide and community standards by regularly inspecting common area of community. •Monitors and assists in completing resident journey touch points. •Ensures all required daily, weekly, and monthly reports are complete, accurate and on time. •Maintains a fundamental working knowledge of all lease documentation and resident guide policies and procedures. •Responsible for checking all property management team data entry for accuracy within community data base Yardi. •Reviews and approves all new resident files. •Actively assists and participates in the organization and execution of company-sponsored resident events including social events, educational classes and community programs.

Assists residents or applicants of housing programs with the goal of achieving maximum residency. Assesses eligibility and collects required information, such as income and asset documentation. Provide information/customer service and maintains records. Manage day-to-day office management operations. Complete annual interim, move in and move out certifications and all required documentation in Yardi for project based Section 8 and Tax Credit programs.Copy, scan, and file ALL office documents. Maintain all current and archived files, purge as required. Respond to tenant concerns on a daily basis .Communicate with all staff for all matters such as legal, parking, maintenance, etc. Complete Yardi tasks and gathering of tenant documents for lease signings.

Marketed & leased apartments Collected rents and handled delinquent accounts Maintained necessary records of all financial transactions of the propertySupervised maintenance staff, including Maintenance SupervisorAssumed all responsibilities of Site Manager in their absenceAchieved 90% occupancy for two properties for entirePerformed a range of administrative dutiesGreeted customers and addressed inquiries in person and over the phone Processed needed residential work orders Performed annual lease renewals and unit inspections