Head Of Retail Expansion, Ghana
CurrentI lead the development and implementation of strategies for market penetration of Retail Pharmacy Franchise Model in line with business objectives. My goal is to grow market share, increase average deal size. and reduce customer churn. I direct and coach a team of 17 from Sales, Projects, and Customer Service:Key Deliverables:✅ Acquired 90 new B2B partnerships, resulting in ~$2.0M annual revenues.✅ Achieved 97% client retention through timely and responsive problem resolution.✅ Grew partnership portfolio 33% by deploying innovative channels of acquisition.