CUNY SPH ranks among the top 10% of public health schools nationwide. I serve as their Chief Information Officer - overseeing everything from daily operations of the IT helpdesk, to long-term IT-related projects, and shaping the overall mission and vision of the IT Department through capacity building, resource management, and strategic planning.Notable tasks / achievements:• Established, from scratch, a framework for IT Service Delivery serving 400+ faculty, researchers, and administrative staff, and 1000+ students. • Developed Key Performance Indicators (KPIs) to power decision support analytics for IT resource allocation. Successfully scaled operations and infrastructure to support 100% growth in 5 years.• Developed in-house software development competencies to digitize and automate business processes. Achieved 20% increase in throughput across multiple administrative functions.• Lead the Business Continuity and Disaster Recovery (BCDR) planning process for administrative departments at the school.• Lead the IT transition to fully remote work, and the eventual transition to back to hybrid operations in response to the COVID-19 pandemic.

Consulting Technical Project Manager for academic and commercial entities in the Medical Informatics / Healthcare IT domain. Managing complete product lifecycles from requirements analysis and use case evaluation to deployment and performance evaluation.Notable tasks / achievements:• Managed 5 distinct software development lifecycles, using iterative SDLC methods with distributed teams.• Extensive technical writing experience - facilitated the submission of a patent application including technical documentation and original art.• Served as subject matter expert (SME) for technical compliance with HIPAA (privacy) and Section 508 (accessibility) protocols.• Deployed infrastructure/applications on the Amazon AWS cloud computing platform.• Technologies used – ASP.Net, VB.Net, SQL Server, MySQL, WordPress, PHP, XML, CSS, Project Server/SharePoint, PayPal, Amazon AWS/EC2/RDS

Technical lead for multiple short to medium term government (NIH, VA) funded projects. Notable tasks / achievements across projects:• Served as Technical Architect for several software development lifecycles.• Developed data management strategies to aid project evaluation processes including data collection, cleaning and analysis.• Co-authored several scholarly papers for academic journals and conference proceedings.• Technologies used – ASP.Net, VB.Net, SQL Server, Flash w/ ActionScript, JavaScript, XML

Progressively grew in a software development role as part of a multi-disciplinary academic research team in the Medical Informatics domain.Notable tasks/achievements across projects: • Progressed from entry-level software developer to technical lead in three years.• Leveled up as a full-stack software engineer, and infrastructure manager – requirements analysis, front-end / back-end software development, systems admin, database admin.• Technologies used – VB, VB.Net, ASP.Net, SQL Server, Windows Server, IIS