Assist patrons in readers advisory and reference questions. Assist patrons with technology, including fax, laptops, hotspots.

Kept a performing arts nonprofit afloat during the COVID19 Pandemic.OPERATIONSManaged operations including programming, fundraising and marketing.Maintained rented venue, negotiated rent reduction and lease.Right-sized insurance coverage, utilities, and other ongoing expenses and products. FINANCIAL MANAGEMENTCompleted all bookkeeping, including revenue and grant tracking.Implemented best accounting practices for the organization, such as properly tracking grants with accrual methods, using assets and liability accounts, keeping accounts receivable up to date. For first year, ran payroll, including filing and depositing payroll taxes. Oversaw switch to payroll company. Amended tax filings for previous years.Implemented clear, written, board approved financial management policies, including check writing, debit card, and line of credit. Prepared and explained financial reports for board meetings and other stakeholders. DEVELOPMENTIncreased donor list by 20% in first year.Secured the organization's first five-figure gift and first DAF gift.Increased contributed income 85% in first year, during a pandemic. Implemented donor database (Little Green Light)GRANT MANAGEMENT Researched grant opportunities to support programming and operating expenses.  Completed grant applications, including outcomes and budgets.Compiled and submitted grant final reports, including qualitative and quantitative data analysis..Completed Cultural Data Project (now DataArts) submission yearly.  Maintained DUNS, grants.gov, and SAMS status. Maintained relationships with contacts at Ohio Arts Council, National Endowment for the Arts, Cleveland Foundation, the George Gund Foundation, Cuyahoga Arts and Culture, and the Fowler Family Foundation. MARKETINGOversaw creation and implementation of a marketing strategy and brand guidelines. Oversaw creation of evergreen collateral pieces for fundraising, brand awareness.

Planned and provided instruction for Career Tech class in Technical TheaterManaged 444 seat proscenium auditorium, with fly systemServed as technical director/producer for Theater Magnet productions as well as other performancesServed on faculty committees

OPERATIONSManaged operations including programming, fundraising and marketing.Managed and collaborated with project based teams of up to thirty for productions, events, and fundraising campaigns.Hired and managed up to seventy five staff per year, including salaried, hourly, independent contract, and interns. Increased programing three-fold.DEVELOPMENTIncreased portfolio of Major Gift Donors from 12 to 40, converting 10 donors from lower level giving, acquiring 14 new donors, and reengaging 4 lapsed donors.  Increased total donation at this level six-fold over three years.Creation of inaugural fundraising event for institution, consistent net revenue over 10% of annual fundraising revenue. Communicated to board and stakeholders through written reports, including financial, annual, and gift reports.Created collateral for donor visits, donor solicitation, and donor retention. Created named endowment with support of deceased donor's family.   Increased overall giving five-fold over three years, building overall donor list by six-fold.Implemented donor database (Little Green Light)GRANT MANAGEMENT Researched grant opportunities to support programming and operating expenses.  Wrote Letters of Intent.Completed grant applications, including writing outcomes and budgets.Compiled and submitted grant final reports, including qualitative and quantitative data analysis..Completed Cultural Data Project (now DataArts) submission yearly.  Maintained DUNS, grants.gov, and SAMS status. Maintained relationships with contacts at Ohio Arts Council, National Endowment for the Arts, Dayton Foundation, Cultureworks, and other foundations.  MARKETINGGift and donor management, including board development and recruitment.Communicated to board and stakeholders through written reports, including financial.Created communication strategies to target participants, supporters, and/or families, including email, print, press, social media, and web content.

Supervised student workers, oversaw set building, light hangs, etc for three department productions.

Assisted customers in finding titles, suggest authors/titles, taught classes for children, assisted with department scheduling, assisted with system switch to Polaris ILS, worked in library call-center.