Araceli Mora Email & Phone Number

20 + years of office management experience in the medical field. Expert in the Ophthalmology. Able to work under pressure and solve difficult patient care and dissatisfaction scenarios. I am trained to interface with staff and clinicians to ensure clinical efficiencies and maximum productivity. Bilingual -Fluent in Spanish

• 

  Office Manager

  Loma Linda University Health

  Nov 2002 - Present - United States

  Nov 2002 - PresentOffice Manager • Loma Linda Eye Institute Responsible for coordinating and maintaining a smooth operation within the clinic. Tracks and analyses patient care volume, and needs. Provides management with input and develops opportunities for enhancing clinical services. Interfaces with staff and clinicians to assure clinical efficiency, and maximum productivity. Prepares, maintains, and presents all the surgical data to the Clinic Director and Department Chair. Trains and supervises front office staff on customer service etiquette, insurance verification, and to obtain authorizations from insurance companies prior to treatment. Run a day-to-day operation along with a team of eye surgeons and surgery schedulers to maximize OR utilization to the maximum capacity to be able increase monthly revenue.