- Supporting corporate employees and Local HR in 13 countries (Luxembourg, Netherlands,Belgium, Sweden, Denmark, Norway, Finland, Switzerland, Portugal, Greece, Serbia, Israel andTurkey) via Panorama, HR Cases and Trouble Ticketing system.- Policy knowledge/ownership on Employee Services such as: Benefits (each benefit support,MyBenefits platform, etc); Pay Services/Payroll (tax card, taxation, e-payslip platform, salarycalculation, pay schedules, etc); Leave of Absence (sick leave processing, monthly tracking,corrections, MyDocs updates, etc); Data Management (work permit and visa upload in MyDocs,PeoplePortal updates, etc); CTK (absence coding, etc); Onboarding, Exits, among others.- POC for BENELUX in ERC EU Corporate.- SME for ERC support with projects and launches of new entities in EMEA and Middle East.- Project lead on the auditing and creation of Panorama Knowledge Base articles for BENELUXof ERC processes/references and FAQs.- Training of new hires within ERC EU CORP on processes and tools.

- Guiding group walking tours in Spanish in Prague city centre.- In charge of providing precise information based on history, politics and tourism in general.- Orientated to meet and surpass the established goals of sales (selling additional products).- Assuring the best experience for clients with personal approach.- Responsible for handling big multicultural groups.

- Managing the process of employment applications, screening applicants and checking references.- Responsible for the final selection of the candidates after doing the necessary interviews.- Training the guides focusing on skills development and high performance with emphasis on providing correct and precise information.- Creating and maintaining employee files and providing information for compensation.

- Guiding group walking tours in Spanish in Prague city centre.- In charge of providing precise information based on history, politics and tourism in general.- Orientated to meet and surpass the established goals of sales (selling additional products).- Improving working schedules for team members.- Assuring the best experience for clients with personal approach.- Responsible for handling big multicultural groups.

- Guiding group walking tours in Spanish in Prague city centre.- In charge of providing precise information based on history, politics and tourism in general.- Orientated to meet and surpass the established goals of sales (selling additional products).- Managing the English Guide Team: organizing activities, establishing protocols for the tours and managing work schedules. Assisting the recruitment process, screening, conducting interviews for prospect future guides and final selection of the candidates.

- Revising curriculums, doing telephone interviews, publishing job offers in online job portals for the executive search and recruitment for middle and top management for a variety of clients.- Managing the database with File Finder software.- Reporting and coordinating in English to the Global Coordinator located in Prague as the Local Coordinator to IRC Executive Search Partners.

- Managing the coordination and execution of the “TPM: Skills Matrix” project for the Food Plant Operators; which included mechanics and electricians (200 people approximately). - Doing individual and group interviews based on the research of certain skills required for each requested profile. Also conducting group skills tests.- Delivering weekly reports of results to the Directory of the Food Plant.- Planning next year’s revaluation and data following for the career development of the operators.- Translating all the official documents in English and giving local TPM results reports to Unilever executives across the USA and South America.

- Assisting the recruitment of personnel, publishing jobs on online job portals and screening candidates.Conducting group and individual interviews based on skills assessment. - Carrying out psychological tests: Zulliger, ICE, Western and DISC.