Setting up new users and giving them access to the intranet.Managing and maintaining the file servers.Monitoring the internet connection for security risks.Install and configuration and troubleshoot Fortigate Firewall.Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware in all business units at the company.Perform data backups and disaster recovery operations to ensure that all data are safe.Following up with ISP (Internet Service Provider) the stability of internet connection.Administration of servers and virtual machines.Configuring and managing and troubleshooting Active Directory. Working knowledge of virtualization Hyper-V.Install and update antivirus software on computers and taking suitable action toward any risk.Manage and Resolve technical problems with Network Server, Local Area Networks (LAN), Wide Area Networks (WAN), and any other systems.Install, modify, and repair computer hardware and software.Deal and follow up with third parties regarding any software or hardware issues related to the company's Website, Internet monthly payment, emails setup and Microsoft license.Setup and maintain employee's emails, accounts and provide the suitable solutions for any Hardware/ Software issue.Provide the technical advice to purchasing and admin departments in all matters related to the IT department.

Designing and implementing suitable Network Topology.Identifying and selecting the required network devices and components necessary to construct and extend the company’s intranet.Configuring servers to ensure the System’s functionality.Designing & implementation the suitable net access usage policies.Management and operation of shared information systems infrastructure.Implementing the suitable solution to connect the company’s Intranet to the Internet. Configuring Routing and Remote Access Server.Configuring and managing and troubleshooting the Company’s Mail Server Exchange 2003.Insatll and Configuring ISA 2006 Server.Managing the company’s ERP system “currently SCALA”. Selecting and implementing suitable Protocol Stacks to ensure the operability between different systems.Managing relationships with IT business partners and suppliers.Supporting user’s hardware & software problems using proper tools and technicians.Creating Network Objects.Assigning permissions to Network Objects to ensure the availability of resources for the authorized personnel. Managing and updating the company’s Web Page and Mailing System.Designing & managing the company’s telecommunications solutions.Troubleshooting any problem prohibiting users from accessing network objects.Creating and Implementing Data Security System.Maintaining and troubleshooting system’s related problems.Implementing daily system’s administrative tasks.Install and configuration Perfecto ERP

Recommends and implements Common Office Environment Maintains an updated inventory of hardware, software and usage license Keeps abreast with required software updates Trains staff on application usageInter-phases with hardware and software suppliers Secures data and proprietary information Manages company’s networking requirementsDesign new solution for access to internet Developer and Save new Communication

Offering helpdesk (hardware & software) to AAC's community.Implementing preventive maintenance plans to the IT resources (hardware & software).Maintaining IT related resources.Helping the system engineer in implementing plans for improving the IT resources environment.Handling inventory of the department's computer accessories and consumables.Design, Configure, Administer and Troubleshoot Windows 2000 and Windows XP Networks.Work with Active Directory.Work with ISA Servers 2004.Maintenance follow up ReportsMaintenance some PLC machine

Administrate the completely technical support team.Customer Care (unlimited authority to solve problems).Hardware and software troubleshooting and maintenance.

Hardware and software troubleshooting and maintenance.