Head Of Operations
Current- Lead all Customer Success activities: deployment/implementation, technical support, account management and renewals- Support budget planning, HR and security/compliance
Sep 2022 - Present
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Alexis Ragusich, P. Eng. Email & Phone Number
Head of Operations at Aidi
at
Aidi
LinkedIn matched
3 data sources
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Current company
Role
Head of Operations at Aidi
Location
Montreal, Quebec, Canada
Company size
Who is Alexis Ragusich, P. Eng.? Overview
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Quick answer
Alexis Ragusich, P. Eng. is listed as Head of Operations at Aidi at Aidi, a company with 6 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Alexis Ragusich, P. Eng..
Alexis Ragusich, P. Eng. previously worked as Head of Operations at Aidi and Lead, Large Account Implementation at Aïdi. Alexis Ragusich, P. Eng. holds Master Of Business Administration (Mba) from Hec Montréal.
Company email context
Email format at Aidi
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Aidi
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Profile bio
About Alexis Ragusich, P. Eng.
Alexis Ragusich, P. Eng. is a Head of Operations at Aidi at Aidi. They possess expertise in engineering, project management, telecommunications, fiber optics, optics and 3 more skills.
Listed skills include Engineering, Project Management, Telecommunications, Fiber Optics, and 4 others.
Current workplace
Alexis Ragusich, P. Eng.'s current company
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10 roles
Alexis Ragusich, P. Eng. work experience
A career timeline built from the work history available for this profile.
Lead, Large Account Implementation
Oct 2021 - Sep 2022
Service Delivery Director
Responsible for leading a team of 30 professionals in charge of every aspect of customer service implementation:- Coordination between pre-sale activities and project kick-offs- Project management and customer service delivery- Equipment provisioning for activation of new services
May 2018 - Oct 2021
Team Lead, Operations
Following the acquisition by Videotron, responsible for consolidating the operations of Fibrenoire and Vidéotron in order to regroup the sales and delivery activities of entreprise customers around the Fibrenoire banner.
Feb 2017 - May 2018
Senior Customer Service Manager
- Support major clients while they deploy or migrate their network- Monitor quality of service KPIs and step in quickly in the event of crisis or major problems- Represent the interests of clients within Videotron
Apr 2016 - Feb 2017
Supervisor, Detailed Designs
Manage a team of 15 to 17 technicians who prepare detailed plans of Videotron's residential and business circuits.
Jul 2014 - Apr 2016
Operations Manager - Detailed Engineering
- Head of line operation management- Deployment of new networking equipment- Coordination of technical teams in the field
Jun 2011 - Aug 2014
Lab Assistant - Experimental Physics
- Assisting 2nd-year students during lab work.- Correction of lab reports.
Jan 2011 - Apr 2011
Microfabrication Intern
Development and optimization of recipes for the fabrication of optical surveillance microsystems.
May 2009 - Aug 2009
May 2008 - Aug 2008
Team & coworkers
Colleagues at Aidi
Other employees you can reach at aidi.io. View company contacts for 6 employees →
SM
Simon Malouin
Colleague at Aidi
Montreal, Quebec, Canada, Canada
View →
LR
Louis Robitaille
Colleague at Aidi
Ottawa, Ontario, Canada, Canada
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SV
Shyama Verma
Colleague at Aidi
Canada, Canada
View →
DD
Damien Dargent
Colleague at Aidi
Montreal, Quebec, Canada, Canada
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DP
David Préseault
Colleague at Aidi
Montreal, Quebec, Canada, Canada
View →
AO
Anna Ometto
Colleague at Aidi
Italy, Italy
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Simon Malouin
Colleague at Aidi
Montreal, Quebec, Canada, Canada
View →
LR
Louis Robitaille
Colleague at Aidi
Ottawa, Ontario, Canada, Canada
View →
SV
Shyama Verma
Colleague at Aidi
Canada, Canada
View →
DD
Damien Dargent
Colleague at Aidi
Montreal, Quebec, Canada, Canada
View →
DP
David Préseault
Colleague at Aidi
Montreal, Quebec, Canada, Canada
View →
AO
Anna Ometto
Colleague at Aidi
Italy, Italy
View →
4 education records
Alexis Ragusich, P. Eng. education
Master Of Business Administration (Mba)
Master In Applied Sciences, Génie Physique
Bachelor In Engineering, Génie Physique
Dec, Sciences De La Nature
Cégep De Sainte-Foy
FAQ
Frequently asked questions about Alexis Ragusich, P. Eng.
Quick answers generated from the profile data available on this page.
What company does Alexis Ragusich, P. Eng. work for?
Alexis Ragusich, P. Eng. works for Aidi.
What is Alexis Ragusich, P. Eng.'s role at Aidi?
Alexis Ragusich, P. Eng. is listed as Head of Operations at Aidi at Aidi.
Where is Alexis Ragusich, P. Eng. based?
Alexis Ragusich, P. Eng. is based in Montreal, Quebec, Canada while working with Aidi.
What companies has Alexis Ragusich, P. Eng. worked for?
Alexis Ragusich, P. Eng. has worked for Aidi, Aïdi, Fibrenoire, Vidéotron Service Affaires, and Vidéotron.
Who are Alexis Ragusich, P. Eng.'s colleagues at Aidi?
Alexis Ragusich, P. Eng.'s colleagues at Aidi include Simon Malouin, Louis Robitaille, Shyama Verma, Damien Dargent, and David Préseault.
How can I contact Alexis Ragusich, P. Eng.?
You can use AeroLeads to view verified contact signals for Alexis Ragusich, P. Eng. at Aidi, including work email, phone, and LinkedIn data when available.
What schools did Alexis Ragusich, P. Eng. attend?
Alexis Ragusich, P. Eng. holds Master Of Business Administration (Mba) from Hec Montréal.
What skills is Alexis Ragusich, P. Eng. known for?
Alexis Ragusich, P. Eng. is listed with skills including Engineering, Project Management, Telecommunications, Fiber Optics, Optics, Nanotechnology, Entrepreneurship, and Operations Management.
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