• Manage Executive’s calendars including scheduling appointments and coordinating meetings.• Log call-backs efficiently, ensuring all communications are tracked and addressed promptly with the use of Apricot.• Update Apricot Data Management System with client information, prioritizing and communicating urgent messages to the relevant recipients.• Utilize Apricot data system and tools to organize, track, and report on referral activities.• Attend meetings, take minutes, and distribute meeting agendas.• Assist the Manager in coordinating maintenance and repair activities for facilities, equipment, and systems, including aiding in budget management for facility maintenance and improvement.• Maintain confidential records and files with utmost discretion.• Contribute to the meticulous review and updating of existing documents and manuals. Ensuring information remains current, relevant, and aligns with organizational objectives.

• Facilitated project operations by providing administrative support to project managers, ensuring project timelines and objectives were met.• Enhanced team collaboration and document management by updating and organizing project files, maintaining accuracy and completeness, and uploading them onto the operational SharePoint site.• Served as the first point of contact for the organization, managing and responding to communications from the public, and escalating urgent corresponce as necessary.• managed all incoming communications, promptly addressing inquiries, and escalating urgent matters as required. • Maintained professionalism in managing phone lines and reception services, welcoming visitors and directing calls to appropriate personnel. • Handled confidential information with utmost discretion, safeguarding sensitive data and ensuring compliance with privacy regulations and organizational policies.• Managed digital displays and marketing materials, ensuring consistent and engaging communication to the university community and visitors.• Ensured accurate student records by proficiently uploading information onto the Elevate database, contributing to data integrity and accessibility.• Supported the coordination and execution of various events such as Career Fairs, Education Fairs, and Graduate Fairs for the Centre for Career and Professional Development (CCPD), including logistical arrangements contributing to successful event outcomes and student engagement.

• Championed contract bidding, procuring building materials and supplies including supervising building projects from foundation stage to completion.• Ensured materials procured remained within the budget for each project.• Acted as the primary point of contact for truck hires and building projects.• Collaborated with the manager in coordinating events, demonstrating discretion in establishing best practices and drafting Standard Operating Procedures (SOPs) to enhance facilities operations continuously.• Established, maintained, and updated file systems and databases for facilities and events information, ensuring accurate input into Salesforce and maintaining well-organized shared drives.• Supported staff in various administrative tasks, specializing in document preparation, data entry. Played a pivotal role in program and event coordination. • Provided comprehensive project support which includes, ensuring the timely delivery of projects, supporting the team with administrative tasks, preparing and following up project-related meetings.