Aramis Valdes Email and Phone Number

Established a small business network security infrastructure using Ubiquity UniFi line of enterprise products such as Routers, Switches, and APs. Configured the ubiquity IDS and IPS systems set up firewall rules, VLANs, and subnets. • Worked with Unifi routers and switches to configure IDS and IPS, Firewall Rules, and VLANs.• Spun up and configured Proxmox Windows and Linux Server VMs.• Configured services such as AD, DNS, DHCP, VPN.

Supervise the warehouse; establish network infrastructure with routers, switches, and APs. Maintain network services working properly and provide IT support for other employees.• Provide IT support to employees with printers, computers, and mobile devices, Including on-site and remote employees.• Configure and maintain IDS and IPS, Firewall Rules, VLANs, and other networking protocols and services.

Installed and troubleshoot internet, cable TV, and voice systems for residential customers while ensuring friendly and professional customer service. • Configured DNS, Static IP, DHCP, VPN within the router’s configurations.• Troubleshoot, Diagnosed, and repaired Internet connectivity issues in all TCP/IP Layers.• Helped Customers Troubleshoot network connectivity on Windows and Mac OS computers.• Wrote Detailed reports on the issue and what the resolution was.