Anubhav Ranjan Email & Phone Number

• Set-up, scaled & manage a 40+ member team across disciplines (Software Engineers, Data Scientists/ Engineers, Visibility Experts, Analytics Consultants, UI/UX)
• Championed development of 4+ Analytics solutions in collaboration with internal Advisory team across P&C Insurance Claims, Collections, Branch Workforce Management, Regulatory Risk and Controls.
• Built and launched a Cross-Platform Mobile App, enabling Real-Time Tracking, and Reporting of Banker Activities and Productivity for effective Workforce Management- Generated >$1MM in revenue since launch (06/20)..
• Spearheading development of a proprietary B2B full-stack ‘DS/ML and Visualization’ platform. Successful deployment for 2 key Essex accounts- Leading product strategy, feature/functionality requirements, development.

• Client: Largest Retail Bank in US with over 5000+ retail branch networkBusiness Function: Operation
• Developed and deployed a ML-powered Branch Workforce Capacity Planning solution, resulting in ~$25 MM in resource cost savings and 10% OSAT improvement.Key Focus Areas: (i) In-Branch Volume Forecast, (ii) Queuing Model.
• Implemented a 'Hire Ahead and Pooled Hiring' Strategy for Teller Attrition Management, resulting in 75% drop of 'Time-to-Fill' open requisitions from 65 to 16 daysKey Focus Areas: (i) Density Based Geo-clustering of.
• Operationalized a Tableau based Visibility Platform for ongoing capacity management, customer experience measurement (Avg. Wait Time, SLA) and employee utilization

• Client: Top 5 US Credit Card IssuerBusiness Function: Revenue Growth
• Delivered $120MM in annual run-rate savings by improving recovery performance of Debt Collection agenciesKey Focus Areas: (i) Detailed assessment of current portfolio performance; recommendations around operational.
• Built a suite of Tableau based Debt Agency Performance Management Tools to monitor effective implementation of proposed strategies, portfolio health, and track and sustain identified savings. Conducted internal.
• Developed a Data Quality Management (DQM) framework to enable compliance with regulatory guidelines (BCBS239) and strengthen risk management.
• Successfully tested implementation across 2 LOBs. Key Focus Areas:(i) DQ Profiling / DQ Dimension / Rule Creation / Metric Calculation(ii) Pilot Test on Informatica / Ab Initio Tool for feasibility assessment (iii).

• Client: Regional Health Insurer in the USBusiness Function: Sales & Marketing
• Observed 3X uplift in campaign design efficiency by right-targeting of high risk customers Key Focus Areas: (i) Predictive modeling leveraging advance AI/ML algorithms (GBM/SVM/RF) to develop customer level.
• T&E Expense: >20% savings via demand management, vendor consolidation & negotiations and policy changes
• Real Estate: Estimated 10%-12% cost reduction via optimal space utilization, accelerated lease renegotiations, exiting non-profitable locations, and rationalizing facilities management expense (utilities/cleaning/MRO)
• Security Expense: ~15% savings by right pricing, national sourcing, and risk rating based demand management

Gurgaon, Haryana

Client: Largest Bank in the USBusiness Function: Risk ManagementKey Focus Areas:(i) Stress Test Model to assess credit card portfolio performance under varying macro-economic scenarios(ii) Establish Concentration Limits for high risk segments for enhanced exposure management(iii) Identify Portfolio Growth opportunities that maximizes firm’s profitability.

Bangalore

• Client: Regional Bank in the USBusiness Function: Risk Management
• Developed macro-economic based Loss Forecasting Model for Credit Card Portfolio (i) Adopted Markov Chain State Transition framework to predict loan-level delinquencies & losses (ii) Built Multinomial Logit Model to.
• Analyzed Survey Data and developed Logit Models to provide marketing with insights into key drivers of product purchase and satisfaction

Bengaluru, Karnataka, India