• Monitoring and troubleshooting network infrastructure across the Medical College Hospitals• Trouble- shooting in the area of technical fault isolation and rectification. • Analyze the issue, identification of problem, troubleshoot and resolve cases within the set target • Provide technical solution on resolving the cases within service monitoring. • Provide support services for daily Operations in terms of technical as well process wise • Come out with innovative ideas which can really help to reduce human error or work effort in day to day operations • Analyze the issue reported, identify problem areas, devise and work with team members to enhance quality of service and prevent future issues.• Fault handling and escalation (identifying and responding to faults on networks, joint investigation • and fixing the issue with vendor) • Carry out event and incident localization/resolution/escalation in accordance with given Instructions • Contribute as a team member by performing other duties as assigned.

• Monitoring and troubleshooting network infrastructure across the Medical College Hospitals• Trouble- shooting in the area of technical fault isolation and rectification. • Analyze the issue, identification of problem, troubleshoot and resolve cases within the set target • Provide technical solution on resolving the cases within service monitoring. • Provide support services for daily Operations in terms of technical as well process wise • Come out with innovative ideas which can really help to reduce human error or work effort in day to day operations • Analyze the issue reported, identify problem areas, devise and work with team members to enhance quality of service and prevent future issues.• Fault handling and escalation (identifying and responding to faults on networks, joint investigation • and fixing the issue with vendor) • Carry out event and incident localization/resolution/escalation in accordance with given Instructions • Contribute as a team member by performing other duties as assigned.

Here we are selling Computer, Laptop, Printer and Ups also. We are maintain all type of services(AMC also) to above the things. Second hand sales also maintain in Pudukkottai District area.

This Company is Central Govt's IIT Based Project work. It's Nature of work is " Introduce and Develop the E-Commerce in Rural Area with Wireless Internet". So we are sold internet with internet services. Also gave Product training.

I take a responsibility for System Services & sales.