Arantxa Castella, Pmp, Csm, A-Csm Email & Phone Number

Spain

Product & Project Manager for Shopify and Shopify Plus clients.• Team Lead (dev & creative), UX/UI, web development, data migration, integrations and deployments.• Defined project roadmaps, user stories and backlog prioritization.• Used Agile methodologies, conducted daily scrums, sprint plannings, and demos. Worked with the team to unblock any obstacles.• Coordinate internal and external resources, ensuring projects remain within scope, schedule, and defined budgets, in collaboration with project staff from various departments• Monitor and assign resources appropriately to streamline project efficiency and maximize deliverable outputs• Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans

Barcelona Area, Spain

Project Manager on conference and incentive trips for tech and pharma firms like CISCO, Sabre Corporation and Johnson & Johnson.- Ownership of all event program delivery elements. Planned event timelines, deadlines, prioritizing tasks, and assigning team members to various deliverables.- Adherence to client contracts, budgets (over 1M€), invoices, billing turnover and cash management guidelines.- Serves as primary owner of client communication. Proactively escalates potential client or project issues for timely resolution. -Management of supplier partners and internal support areas to ensure quality and timely delivery.

Toronto, Canada Area

Account Supervisor for IT brands like Microsoft, HP and Intuit.- Promoted from Coordinator to Supervisor- Coordinated marketing projects from beginning to end creating long-lasting relationships with clients and third-party vendors.- Negotiated venue contracts, room blocks and rates- Coordinated trainings, conferences, speakers, VIPs, travel, etc.- Managed and tracked budgets and coordinated all event logistics like venue, floor plans, catering, AV, sponsors, entertainment, travel, etc

Toronto, Canada Area

-Planned multiple events simultaneously of all sizes (25 - 1.500+ attendees)-Coordinated all event logistics included but not limited to venue, room set ups, floor plans, catering, AV, sponsors, entertainment, event registration, group travel, swag items, and other vendors-Managed event budgets and was accountable for final invoice/expense reconciliation -Developed “Run of Shows” and assigned event tasks to all members of the team-Worked on event proposals and budgets that aligned with the client’s vison

Praga, República Checa

Event Coordinator for IT and pharma companies such as Alcon and Santel.- Coordinated and executed conferences, meetings, award galas and incentive trips for large groups.- Created in-depth itineraries, communicated all roles and responsibilities of the day of the event effectively.- Executed on-site supervision in all events to ensure the event was running smoothly and guest experience was being accomplished.- Analyzed post-event surveys and performed client satisfaction reports including positives, negatives and future improvements.

Praga, República Checa

- Handle customer inquiries (Problem-Solving oriented)- Enter new customer information into system and update existing customer information - Processed payment orders

Barcelona Y Alrededores, España

Digital Marketing strategy and execution for tourism accounts.- Successfully managed projects and lead a team of people with tight deadlines- Created digital communication strategies for tourism sector- Collaborated with other departments to define, prioritize, and develop projects (content strategy, SMM, SEO, SEM, blog strategy, etc).- Measured performance and assessed against ROI& KPIs.

Barcelona Y Alrededores, España

- Demonstrated leadership quality coordinating a team. Setting goals, deciding a strategy, advising a team, controlling their work…- Sold AIESEC product through meetings with directors or HR representatives - Developed a database of potential companies in order to contact them- Acted as a Human Resource Manager selecting and interviewing candidates for our partner/company- Managed people from all over the world during their stay in Spain and made them involve in the Spanish culture

Post-Graduate Certificate In Event Management, Meeting And Event Planning

Bachelor In Advertising And Public Relations, Advertising And Public Relations