Member of the Marketing & Communications Department

•Social Media Strategy•Email Marketing•Google Ads | Facebook Ads | Instagram Ads | LinkedIn Ads•Wed Design•Offline Marketing•Reporting

Clients: Praktiker, Heron Energy, Alterlife, MSD Pharmaceuticals, Factory City Outlet and more.•Building strong and long-lasting client relationships to maintain old business and acquire new customers•Communicating with clients to ensure that all of their needs are understood and addressed•Negotiating contracts and close agreements to maximize profits•Structure complete client briefs, suitable for the creative team•Ensuring the timely and successful delivery of services according to customer needs and objectives•Collaborating with various internal departments to ensure that they fulfill all client requests•Clearly communicating the progress of monthly/quarterly initiatives to internal stakeholders•Developing new business with existing clients and/or identify areas of improvement to meet sales•Forecasting and tracking key account metrics (e.g. quarterly results and reports)•Preparing reports on accounts statuses•Reporting and escalating to Creative Key Account Manager•Collaborating with business development team to identify and grow opportunities•PnL Owner

Clients: Imperial Tobacco (Pulze & Myblu), Suzuki Hellas, Factory Outlet, Collective, Intercatering, Afis, Ipsen, and more.Offline & Online •Clients' representative, responsible for all their needs within the marketing agency•Responsible to build and grow client relationships by managing day to day campaigns, projects & client interaction•Contributing, creating and executing project work plans and marketing proposals, briefs, campaigns, reports revising as appropriate to meet changing needs and requirements•Managing, prioritising and handling multiple campaigns simultaneously•Being up to date with the latest trends in the field, in order to be able to understand all the upcoming needs and suggest new marketing ways & techniques to our clients

•Responsible for content of Attica's e-shop by uploading new brands and SKUs, especially for luxury brands of Gr. Sarantis, Estee Lauder Group of Companies & Dior•Keeping website's content up to date (products, gifts, services, maintenance of online catalogue, promotions, brand pages and other content managed areas)•360 marketing mix using the brand's social media to achieve the suppliers' goals (Facebook, Instagram, Viber, YouTube, Personalized Email Marketing, etc.)•Monitor web orders and liaise with logistics for successful completion (supply chain management, warehouse coordination, cs alliance)•Reporting for suppliers (sales, stock, target market preferences) •Always one step ahead of competition

•Coordinating the customers’ orders•Monitoring supply chain and warehouse•Ensuring the company’s stock

•Gaining a strong understanding of the competition in the specific market during working as a merchandiser at the biggest supermarket (supermarkets, small retail, wholesale, price control, competition monitoring)•Attending to international exhibitions (ISM, ANUGA)

•Highly involving in company’s customer service (dealing with anything that had to do with customers’ orders and their delivering, as well as hearing their complaints and demands)•Having an active role into the supply chain management of the company (receiving customers’ orders, either e-mail, fax or phone, checking the stock, delivering them to the warehouse)