Arash Hodaei Email & Phone Number

Burlington, Ontario, Canada

In my role as a Network Technician at Evertz, I have significantly reduced the time and cost of the testing process by improving the Jig test to detect malfunctioning parts and errors in board production and manufacturing. I successfully test and troubleshoot an average of 10 audio mixing consoles per month, ensuring high-quality audio performance. Additionally, I have reduced manufacturing costs by troubleshooting and repairing defective Printed Circuit Boards (PCBs) while mentoring and supervising a new team member. My responsibilities also include coordinating seamlessly with cross-functional teams and collaborating closely with parts supply and shipping teams to streamline operations and ensure timely deliveries.

Tehran, Iran

In my IT infrastructure security engineer role, I managed a team of five in maintaining DHCP, DNS, SCCM, PKI, and AD services, achieving 99.9% uptime. I led the deployment and integration of Active Directory services across 15 departments and 1,400 branches for over 20,000 users, achieving a 25% time savings through effective coordination meetings and weekly management reports. I significantly improved organizational security by implementing business policies through Group Policy Objects (GPOs) for over 20,000 clients while supervising a team of five infrastructure service engineers. I also noticeably mitigated security vulnerability rates by implementing a central patch management service, ManageEngine Patch Manager Plus, for more than 3,000 servers and SCCM for over 20,000 clients. Additionally, I successfully improved security for over 200 intranet websites through SSL certificate issuance (PKI).

Isfahan Province, Iran

I designed, implemented, troubleshooted, and supported network infrastructure in LAN and WAN scales for over 50 mid-size businesses while managing a team of three. I significantly improved business success by delivering secure and reliable networks using solutions from Mikrotik, Cisco, VMware, Citrix, FortiGate firewall, and Microsoft-based services like Microsoft 365. I also deployed and managed cloud solutions using Microsoft Azure, enhancing security and scalability for 50 mid-size businesses, resulting in a 30% increase in operational efficiency.

Isfahan Province, Iran

I handled and resolved over 100 Internet connectivity calls per day during the first year, and reduced call volume by nearly 30% in the second year by providing exceptional support services. I expertly installed and configured ADSL equipment in the telecommunication building, ensuring optimal performance and connectivity. Additionally, I configured Internet (ADSL) and LAN setups for over 1,000 SOHO environments, significantly enhancing network reliability and performance.

Master'S Degree, Computer Software Engineering

Bachelor'S Degree, Computer Software Engineering