Arashdeep Kaur Email & Phone Number

Sahibzada Ajit Singh Nagar, Punjab, India

• Worked as Primary Systems Administrator for Windows servers (2008/2012/2016/2019)• Managing network devices• Managing backups, data recoveries and other disaster recovery contingencies on Datto, Veeam, Acronis, Shadow protect.• Provide Support for Microsoft Exchange and Office365 alerts and issues• Keeping windows server environments up to date and responsilble for proactive maintenance• Print and file server Management• Ticket board management via CRM tools like ConnectWise & Autotask• Working on RMM (Remote Monitoring and Management) tools like Automate, Datto

Chandigarh, India

Skills:-Windows server administration and maintenance-Backup management with tools like Datto, Acronis-VMWare and Hyper-V platforms-O365\Exchange administration (L1)-Network devices backups and management (sonicwall, cisco, HP)-Remote desktop support (Outlook application, network issues)-Connectwise Automate\Labtech RMM tool-Connectwise Manage ticketing toolStrengths:-Excellent verbal and written communication-Flexible(24*7) as per job requirementExperience:10+ years experience in MNC (Tech Mahindra) with major clients like-Bell Canada-Telenet(Belgium) -AT&T(USA)-TIM (Company's internal IT project to support 90000 organization users)