• Manage all phases of the project development life cycle (before sale, solution implementation phase, specific developments, support activities, project launch, post launch follow-up)• Accountable for the successful project delivery (scope, time and cost)• Establish a trusted/strategic advisor relationship with each assigned client• Accountable for customer satisfaction and product adoption• Ensure the streamlining of information flow between customers and teams (Solutions Engineering, Product, Sales, Support and Supply Chain)• Conduct business requirements discussions with clients to identify how our solution will enable them to meet those requirements• Feed the product team with customers feedback which could enrich the product roadmap• Conduct product training and demonstrations for customers• Constantly improve our project management processes

• Promoted to team manager role to plan, schedule and execute all stages of enterprise software and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and quality.• Drove impressive improvements across the business as a result of software implementations. Equipped JULY SERVICES with solutions that accelerated the quarterly statement process on online statement projects by 80%, increased cash collections by 20% and saved $1.2M annually.• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.• Leaded R&D team, QA team, Support team, Web development team, Design team, Mobile app dev team.• Worked as a team member of Innovation team, Security team & DataPath leadership team. • Define Scrum Boards and worked as a Scrum Master of Multiple projects.

Projects worked in DATA PATH LIMITED• TPA Manager: It is a desktop solution for project & task management. This client management tool is covering sales, service, invoicing, reporting, cash reconciliation etc. This tool is integrated with SAGE 100 for accounting data, Relius for RK data, Outlook for emailing etc.• Client Portal: This client facing site is mainly focused to collect year-end client data including census, questionnaire, service agreement, contact etc. Client can also get their previous year’s submitted data in this site. Clients are able to get different reports (404a/408b etc.) via Client Portal. This site is integrated with FTWillium for Form 5500 filling etc.• Product Web: This site is helping advisors to showcase their different products to clients. The site can show fee details associated to a product and can accept proposal. • Relius Connect: This is an API of a Recordkeeping system. We have integrated this API for different data import/export or/and real time data access via mobile/desktop apps.• JULY apps: We are maintaining 4 IOS and Android apps which are helping sales & participants to get their day to day information on mobile.

Projects worked in SOUTH TECH LIMITED• Ascend Stock Broker solution: It is a desktop solution for stock brokerage company. It provides proven and broad capabilities for agency and principal trading for stockbrokers and market makers.• Ascend Banking solution: It is an online banking solution. This product has ability to maintain full banking process like inter-branch transaction, loan processing, deposit transaction, remittance any other banking operation.• Microfinance: This project implemented on one of the leading Microfinance firm Brac which has more than 1400 branch is this country.