• Led a team of 7 (QR) + 26 (GSA) towards maximizing QR Cargo’s commercial results (+130 M USD yearly revenue budget) while simultaneously achieving a high degree of operational quality• Spearheaded the expansion of capacity and station footprint across the Nordics, significantly boosting revenue and elevating customer satisfaction by effectively addressing their needs.• Oversaw the implementation of QR’s partnership strategy in the Nordic region (AY), ensuring workload efficiency, safety and security as top priority• Drove optimal product mix through analytical Sales Steering and Opportunity management, achieving an 8% increase in revenue market share

• Developed and executed comprehensive product and pricing strategies, driving a multimillion USD weekly revenue budget and overachieving profit and volume targets.• Led procurement activities with carriers and vendors, collaborating with the Gateway to explore new market opportunities, expanding network reach, and enhancing the product portfolio.• Drove innovation through leading digitalization projects on development of new sophisticated pricing tools, processes, and systems.• Accountable for the RFQ process within DACH to drive strategic volume growth and long-term profitability through effective pricing & procurement strategies.

• Leading optimization projects to re-design the Entry Condition Setting (leg & OD), optimize network wide allotment performance, and improve capacity & demand forecast.• Main Stakeholder from RM to drive the eBooking project and provide real-time pricing & capacity via WebCargo to forwarders globally• Supported Network Planning and C-Level Management in evaluating the Covid-19 network set-up and recommend systematic changes in flows to improve sector & network profitability• Driving and implementing sustainable system enhancements in collaboration with project teams & IT to provide enhanced capacity visibility, enable execution of advanced revenue management methods, and increase workload efficiency throughout the network.• Responsible for systematic set up of the RM Inventory Analytics team from ground up by focusing on business challenges using advanced scientific models and new technological solutions.• Manage a steadily growing group of Senior & Junior Analysts to achieve optimal results in line with the company’s targets and support their professional and personal growth development.

• Led the Allotment Improvement Project to re-design the entire process including systems, communication, decision making guidelines and timeline to increase revenues and improve customer satisfaction.• Setup free-sale and allocation strategy for a set of Africa/Asia routes with a multimillion USD weekly revenue budget in coordination with senior management.• Managed a group of 10+ Flight Analysts to achieve optimal results regarding the inventory/capacity, booking intake, overbooking, flown-as-planned quality, rate and yield.• Coordinated and implemented extensive analysis on market trends and commercial KPIs including coordination with pricing team, IT team and potential sales origins to maximize sales opportunities and optimize target markets and origin/destination mixes.• Led revenue improvement initiatives by constantly monitoring the demand environment and working to deploy capacity dynamically in alignment with the integrated operations control team, freighter route management team, charter team, the network planning team as well as the interline team.• Demonstrated integrity, commitment and leadership by driving multiple CROAMIS (air cargo software) system enhancements including the Multi-Sector project together with members of the project team and IT (revenue visibility, capacity visibility and operational).

• Managed and optimized the inventory/capacity, booking intake, overbooking levels, flown-as-planned quality, rate and yield for a set of routes in order to maximize revenue contribution across the network (Europe & US). • Set revenue and load factor strategies in coordination with management and monitored/controlled them by following up with weekly performance reports and taking corrective actions. • Introduced a new comprehensive weekly performance report in order to provide enhanced visibility on various operational/commercial KPIs to higher management and facilitate strategic decision making for analysts in regard to yield optimization, flight routing adaptations and Road Feeder Services to accommodate lucrative demand. • Continuously liaised with space control team in Europe to set strategies for multisector shared freighter capacity and find the right balance between load factor and yield to optimize flights throughout their rotation.• Extensively evaluated market data sources (CASS and WACD) in order to capitalize on competitor and market structure insights in terms of rates and products. Combined with internal databases, continuously conducted quantitative analysis supported by qualitative insights in order to identify market trends and proactively improve pricing and inventory management decisions. • Led revenue improvement initiatives by constantly monitoring the demand environment and working to deploy capacity dynamically in alignment with the integrated operations control team, freighter route management team, charter team, the network planning team as well as the interline team. • Initiated embargos to meet operational restrictions as well as commercial thresholds and requirements to facilitate the automated intake of bookings. • Closely coordinated with operational departments and GHAs to enable smooth connections in regard to special load requirements, transfer times, ULD build-up requirements and load plan optimization.

• Conducted an extensive system analysis of the SkyTender Beverage Catering System, inter alia, including market research, industrial development, system implementation, consulting on future target markets .• Improved product placement and commercialization by introducing a new scheme of sales and product presentation.• Collaborated with higher management (CEO/CCO) to identify and formulate consistent mission and vision of the company.

• Conducted extensive competitor- and market analyses using various research channels including GDS’ (Amadeus). • Independently managed major project involving product streamlining in collaboration with member carriers. • Initiated improvements of the communication channel between member carriers and the respective departments within the Star Alliance GmbH to enhance productivity and efficiency. • Prepared the yearly Sales Sounding Board Meeting and presented innovative product options to carriers. • Monitored the product portfolio based on full year analyses to spot strength and weaknesses with data from ATPCO.• Independently managed and evaluated the whole process of the so called “Blind Submission” to set fare levels for Star related products and to prevent any competitive distortion.

• Gained experience in the operational spheres of commercial aviation by being responsible for an individual work station; conducting loading and scanning of parcels. • Displayed commitment, good work ethics and the ability to work under pressure as the job included night shifts and was performed in addition to my regular studies.

• Coordinated the planning, steering, monitoring and finalizing of marketing events at POS for national-wide advertising campaigns.• CRM