*Participated in developing the future vision and mission of Fara Rayaneh Company.*Evaluated the state of the company in terms of McKinsey's 7S criteria and provided suggestions to the company's management.*Prepared manuals for different ERP software modules of Paracomputer Company.*Identified the specific needs of customers through communication with them and suggested changes to the software to the company's technical team, as well as provided recommendations for adjustments in the company's ERP software to improve performance and make it more user-friendly.*Prepared a standard template for compiling the company's internal training (for new employees who need to complete training on all modules or part of it according to their job position).*Prepared and edited educational videos for different software modules, both for internal use and for the company's customers.*Trained the company's trainees on various software modules and facilitated their learning process.