Please complete the CAPTCHA to continue
@apple.com
✓
LinkedIn matched
A concise factual answer block for searchers comparing this professional profile.
Aras K. is listed as Technical Advisor | Curious Apprentice • Analyst • Mentor based in Istanbul, Istanbul, Turkey. AeroLeads shows a work email signal at apple.com and a matched LinkedIn profile for Aras K..
Aras K. previously worked as Customer Service Specialist - Tech at Binance and Senior Mac+ Technical Advisor at Apple. Aras K. holds Bachelor Of Science (Bs), Environmental Engineering from Istanbul Technical University.
This section adds company-level context without repeating Aras K.'s masked contact details.
AeroLeads found 1 current-domain work email signal for Aras K.. Compare company email patterns before reaching out.
Experienced in B2B & B2C technical support, quality & data analysis, business development, process improvement strategies, and operation/team management, I am a passionate researcher for solving problems. I leverage available tools & resources with unceasing curiosity and dedication. Creative thinking enables me to see around corners and I approach problems flexibly even in micro-managed fast-paced work environments. The cognitive approach allows me to plan for scale and succession with no sacrifice from attention to detail. By focusing and simplifying, innovating down to details, I demand difference and fight for excellence. I aim to drive what matters as giving help to others without worrying about what's in it for me. I foster trust by leading by example and taking meaningful actions.
A career timeline built from the work history available for this profile.
Remote
Chat Support, Blockchain Support, Customer Relations - Service - Support, Counter-Terrorist Financing & Anti-Money Laundering, Trade Compliance, Fraud Investigations, Cryptocurrency Trading
Managing technical support teams when required by the business, following the workflow, downtime reporting, hosting team meetings, call listening and evaluation, followed by coaching, completing various daily & regular task promptly, driving business directives with in the team, fostering change.
Identified bottlenecks via analyzing big data, followed by in depth research, discovering solutions for better customer support and overall business quality. Focused on average handling time, logging, customer satisfaction, issue resolution and various KPI's. With respect to deadlines, created unprecedented reports and delivered to the Management and.
Advisor coaching, mentoring, call listening and line of business support at EMEIA region.Training, nesting and coaching delivery for transitioning Tier1 advisors to senior advisors.Content creation, scheduling and delivery of round-tables, focusing on KPI improvement to improve quality of support.Internal employee technical forum moderation.Handling of.
Supervised technical and non-technical issues and with commitment and on-time completion rate of 100%.Committed to the unresolved cases that taken over by the escalation path from Tier1 advisors or other departments, and owned cases until they are finalized. Escalated cases to engineering when required, to become connection between the customer and.
Troubleshooted and provided technical support to customers with Apple Computers and MacOS, AirPort, Apple TV, Apple Watch, iTunes, Beats and Wireless Technologies.
Provided basic to moderately complex support to Apple customers on Apple products-iOS, WatchOS and various others about systems, peripherals and equipments.Provided and maintained strong, professional relationships with all of Apple’s customers and show empathy for the customer at all times, by logging of calls-within 85% less time of the expediencies.
Istanbul, Turkey
Managed/organized local and international inspections for global contractors such as UNICEF, WFP, FAO, Siemens-Orascom, Ceva Logistics, Nokia, OMIC, Baltic Control, TataSteel and ThyssenKrupp.Coordinated inspections in ISO 9001 standards for a variety of imports and exports; supervised the loading/discharging of vessels and containers, carried out damage.
Istanbul, Turkey
Oversaw integration of the map of the Grand Bazaar on the business cards and increased come-back rates by 20%.Innovated new sales methods through pushing various promotions, increasing monthly turnover by 12%, net profit by 7% on a 3 month run.Trained the sales-team on sales techniques and foreign languages, achieved improved communication with customers.
Elective Courses Taken: Environmental Law Unit Operations Process Engineering Econometrics
Elective Courses Taken: Project Management Professional Practice Issues Engineering Design Engineering Statistics Differential Equations.
Elective Courses Taken: Sociology Philosophy
Elective Courses Taken: Thermo and Fluid Dynamics Pollutant Formation and Air Quality Control Chemistry and Biology for Environmental.
Quick answers generated from the profile data available on this page.
Aras K. is listed as Technical Advisor | Curious Apprentice • Analyst • Mentor.
AeroLeads has found 1 work email signal at @apple.com for Aras K..
Aras K. is based in Istanbul, Istanbul, Turkey.
Aras K. has worked for Binance, Apple, Link Inspection Expertise Services, and Istanbul Ligthing.
You can use AeroLeads to view verified contact signals for Aras K., including work email, phone, and LinkedIn data when available.
Aras K. holds Bachelor Of Science (Bs), Environmental Engineering from Istanbul Technical University.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Aras K. you were looking for.
View similar profiles
