Chief Process Officer
Recife, Pernambuco, Brasil
What I've been doing on this job: I lead my team in a strategic project that will deliver to Chesf its processes architecture and its main KPI and KGI to control our processes outputs. Also, I encourage all the team to change their mindset to achieve a new way to design and improve processes in our company. Since I became Chesf's CPO, we've worked in a lot of important projects like the improvement of our service shared center, the implementation of PM, WCM and AIS modules (SAP system), and the merge of our supply departments. We've taught our methods to more than one hundred employees in 2019, hoping that changes our company from a bureaucratic culture to an innovative culture, focused on process improvement.