Rafael Araujo Email & Phone Number

São Paulo, Brazil

Florianópolis, Santa Catarina, Brasil

• Led the team in delivering 350+ Defects and 70+ User Stories: Managed teams of 16 professionals in delivering over 100 corrective and evolutionary releases in the first half of 2024, ensuring high quality in all deliveries.• Implemented improvements that reduced rework by 62% and Cycle Time by 15%: Promoted actions focused on agile processes and continuous improvement, which directly contributed to the team's increased efficiency.• Achieved a high SLA compliance rate with… Show more • Led the team in delivering 350+ Defects and 70+ User Stories: Managed teams of 16 professionals in delivering over 100 corrective and evolutionary releases in the first half of 2024, ensuring high quality in all deliveries.• Implemented improvements that reduced rework by 62% and Cycle Time by 15%: Promoted actions focused on agile processes and continuous improvement, which directly contributed to the team's increased efficiency.• Achieved a high SLA compliance rate with 98.39% of defects resolved within the deadline: Ensured that agile practices and ongoing team support maintained service levels at a high standard, even in complex scenarios.• Strengthened Organizational Climate with a Score of 9.2 and NPS/e-NPS of 85: Focused on developing a positive work environment and team well-being, resulting in high employee satisfaction scores.• Reduced Defect openings by 18.61%: Encouraged preventive and quality-driven practices that helped the team ensure consistent and sustainable deliveries. Show less

Florianópolis, Santa Catarina, Brasil

• Led the team to achieve 99.25% SLA compliance: Focused on excellence, I ensured the team exceeded contractual goals, reducing penalty deductions by 91.4%.• Supported the development of corrective maintenance KPI dashboard: Helped create a tool that became a company-wide reference, enhancing the management and performance of corrective maintenance areas.• Reduced backlog of service requests by 82%: Facilitated the implementation of process improvements, increasing the team’s… Show more • Led the team to achieve 99.25% SLA compliance: Focused on excellence, I ensured the team exceeded contractual goals, reducing penalty deductions by 91.4%.• Supported the development of corrective maintenance KPI dashboard: Helped create a tool that became a company-wide reference, enhancing the management and performance of corrective maintenance areas.• Reduced backlog of service requests by 82%: Facilitated the implementation of process improvements, increasing the team’s efficiency and eliminating overdue requests while significantly reducing the backlog.• Led a multidisciplinary team in an anywhere model: Managed a team of 18 professionals distributed across the country, fostering integration, collaboration, and high performance in a remote work environment.• Promoted continuous learning: Encouraged the team’s development in software architecture and programming, fostering technical growth through collaboration and immersion with other teams. Show less

São Paulo, Brazil

• Led specialized technical training programs impacting over 300 students in Brazil and internationally: Developed and delivered courses such as "Delphi MVCFramework From Zero To Hero" and "Legacy Applications Migration," expanding their global reach through English translations.• Speaker at major technology events: Presented at key events like TDC, Proud Tech, Dia do ACBr, and Embarcadero Conference; notably, my talk "WhatsApp and Delphi – Artificial Intelligence for Building Chatbots"… Show more • Led specialized technical training programs impacting over 300 students in Brazil and internationally: Developed and delivered courses such as "Delphi MVCFramework From Zero To Hero" and "Legacy Applications Migration," expanding their global reach through English translations.• Speaker at major technology events: Presented at key events like TDC, Proud Tech, Dia do ACBr, and Embarcadero Conference; notably, my talk "WhatsApp and Delphi – Artificial Intelligence for Building Chatbots" was ranked as one of the top three presentations in 2019.• Developed and delivered online and customized training programs: Provided content tailored to business needs, always focusing on maximizing value perception and safeguarding corporate investments.• Promoted innovation to boost productivity and ROI: Trained high-performance software development teams, ensuring that innovation was effectively adopted and had a direct impact on business results. Show less

Americana, São Paulo, Brasil

• Leadership in Technological Transformation: Led the modernization of the company’s technology infrastructure, upskilling the team from traditional programming to modern technologies aligned with the textile market demands.• Migration to Delphi Tokyo and Technological Expansion: Coordinated the migration to Delphi Tokyo and expanded the team’s capabilities to develop RESTful APIs and mobile applications, innovating the product portfolio.• Introduction of Front-End Web: Directed… Show more • Leadership in Technological Transformation: Led the modernization of the company’s technology infrastructure, upskilling the team from traditional programming to modern technologies aligned with the textile market demands.• Migration to Delphi Tokyo and Technological Expansion: Coordinated the migration to Delphi Tokyo and expanded the team’s capabilities to develop RESTful APIs and mobile applications, innovating the product portfolio.• Introduction of Front-End Web: Directed the development process in React, consuming RESTful APIs, resulting in modern web interfaces and mobile applications, significantly expanding the company’s offerings.• Team Training and Adaptation: Fostered a collaborative environment and constant knowledge exchange, enabling the team to evolve rapidly without the need for replacements, improving responses to challenges in the textile industry.• Strengthening Client Trust: Technological changes and team evolution resulted in high-quality solutions that strengthened client trust in Microdata’s ability to meet their constantly evolving needs. Show less

São Paulo E Região, Brasil

Management and organization on demand for software development in a pharmaceutical company focused on the production of parenteral nutrition and chemotherapy, identifying needs with key users, designing solutions, proposing improvements to the business process using technology and leading teams of developers. - Desktop software for production control and web platform for electronic prescription integrated to the main module. - Implemented the Scrum framework to meet the demand… Show more Management and organization on demand for software development in a pharmaceutical company focused on the production of parenteral nutrition and chemotherapy, identifying needs with key users, designing solutions, proposing improvements to the business process using technology and leading teams of developers. - Desktop software for production control and web platform for electronic prescription integrated to the main module. - Implemented the Scrum framework to meet the demand, bringing transparency, agility to the development process, increased productivity and greater satisfaction and willingness of the team to carry out the work. - I make weekly reports to key users and management about the tasks developed as well as the progress regarding medium / long term planning. - Increased perception of development as a partner in the business areas. Show less

São Paulo E Região, Brasil

I work on projects from requirements elicitation, architecture definition and scalable software development, being the technical leader of the dev team. - Mapped and remodeled the entire billing of one of the largest carriers in Latin America, documenting the entire process (as / is and to be), automating rules and generating agility in the operation. - I worked on the database migration from the password management system of a large Clinical Analysis Laboratory, remodeling the… Show more I work on projects from requirements elicitation, architecture definition and scalable software development, being the technical leader of the dev team. - Mapped and remodeled the entire billing of one of the largest carriers in Latin America, documenting the entire process (as / is and to be), automating rules and generating agility in the operation. - I worked on the database migration from the password management system of a large Clinical Analysis Laboratory, remodeling the data structure to unify the exclusive bases of their units in just one consolidated one, readjusting the entire application for the new data model and making the necessary optimizations. - I worked in the analysis, documentation and prototyping of self-service totem for patients scheduled for consultation in reference hospital clinics of the private network in São Paulo, mapping the entire process, integrating the password management system and providing a better user experience when use the clinics for checking in without the need to be attended by a receptionist, thus making it possible to reduce expenses for the hospital. I also work with clients identifying new opportunities and proposing solutions geared to their business. Show less

São Paulo E Região, Brasil

Migration of legacy Delphi 7 system allocated to a hospital / pharmaceutical client. - We mapped the current legacy structure by drawing up an AS / IS diagram showing the GAPs and approving the structure of the new software in the multilayer model. - We migrated the application of more than 2 million lines of code to Delphi Berlin, converting all its data access components to FireDAC. - We remodeled the entire control structure and access level of the system, starting to… Show more Migration of legacy Delphi 7 system allocated to a hospital / pharmaceutical client. - We mapped the current legacy structure by drawing up an AS / IS diagram showing the GAPs and approving the structure of the new software in the multilayer model. - We migrated the application of more than 2 million lines of code to Delphi Berlin, converting all its data access components to FireDAC. - We remodeled the entire control structure and access level of the system, starting to be based on the Active Directory Server. - We implemented load balance and fail over between the application and database servers. Show less

São Paulo E Região, Brasil

I was hired for the challenge of transforming TMS - Transportation Management System client / server Delphi 7 application to multilayer architecture and with its cloud infrastructure. - We implemented agile SCRUM methodology where at the end of two weeks' sprints we delivered a new version of the software - Migrated application to Delphi XE2 and later to Delphi XE8. - We mapped, documented and rewrote several critical modules that needed refactoring. - We… Show more I was hired for the challenge of transforming TMS - Transportation Management System client / server Delphi 7 application to multilayer architecture and with its cloud infrastructure. - We implemented agile SCRUM methodology where at the end of two weeks' sprints we delivered a new version of the software - Migrated application to Delphi XE2 and later to Delphi XE8. - We mapped, documented and rewrote several critical modules that needed refactoring. - We implemented a cloud server and application server structure with Amazon's AWS service. - We provide a single service on the application server for several clients (CNPJs) - Issuance of CT-e, NFS-e and MDF-e with a set of ACBr components - We issue an average of more than 25 thousand tax documents per day - We develop integration with several CIOT operators - The listed implementations have led the company to reduce infrastructure costs, allowing it to offer a product with a more attractive cost to customers. Show less

São Paulo E Região, Brasil

Development of the company's first multilayer modules using DataSnap. - We developed BI module using decision cubes with DevExpress toolset - We developed bank interface module with DDA - Various corrective and evolutionary maintenance in the software

São Paulo E Região, Brasil

Development of new applications for the departments and migration of old software developed in Clipper to Delphi, initially in the Client / Server model and later migrating to the multilayer model. - We develop software for the supply chain, integrating material requisition, purchase request, quotation, approvals, stock movement, controlled medication book, production planning and control for handling pharmacy. - We migrated finance software, call center, appointment of… Show more Development of new applications for the departments and migration of old software developed in Clipper to Delphi, initially in the Client / Server model and later migrating to the multilayer model. - We develop software for the supply chain, integrating material requisition, purchase request, quotation, approvals, stock movement, controlled medication book, production planning and control for handling pharmacy. - We migrated finance software, call center, appointment of manpower, transportation and maintenance. -We lead a team with 8 developers between Delphi and PHP using the concepts of SCRUM methodology. - Analysis, requirements elicitation and documentation of the developed systems. Show less

São Paulo, São Paulo

Criação e manutenções diversas no software DDBroker.

Pós Graduação Em Gestão De Pessoas E Negócio

MBA em Liderança, Gestão de Pessoas e Negócio.

Engenharia De Software, Computer Software Engineering

Pós graduação em engenharia de software.

Gestão De Ti, Gestão De Sistemas De Informação

Administração De Sistemas De Informação, Análise De Sistemas De Computação

2000, Processamento De Dados