Roles and responsibilities·Coordinating with client in freezing the requirements and getting a sign off on User Requirement Specification document.·Maintaining Requirement Traceability Matrix.·Co-ordination with developers in understanding the client requirements.·Manage the requirements as per the approved plan and timelines.·Submit periodic project progress reports to project governing body.·Interaction with client for SIT/UAT & Parallel run stages of Product Implementation and getting a sign off for live implementation of system.Additional Product support activities·Involvement with the Dev team to finalize on the Pilot concept of functionalities for LOS Mobile app. ·Support Presales for (India , Middle east and African region)

Stake holder for all IT application services for Business.Vendor Management, Implementation of new systems etc•Implementation of Loans system for current business. •Interface the loans system with external systems like SIMAH and Image link (document management).•Managing end to end functional requirements of Interface between new lending solution and existing GL module along with automation of internet payment methods (SADAD). •Implementation of first and only comprehensive Customer service Module.•Introduction and training for customer block code policy for the organization resulting in reduction of portfolio risk.•Manage Multiple vendors across different geographies •Managing other internal projects for different departments such as HR and Collections.

As a Business Analyst at InfrasoftTech, I am currently working on Loan Management System. The system comprises of modules like Loan Origination, Loan Management, Insurance, loan collection and CRM. The system is designed to meet end-to-end requirements of the client pertaining to Retail and Corporate Lending (lease and Installment). The system is designed to interact with multiple external agencies for analyzing the risk associated with the lending. The system is also interfaced with SMS, email and document management system.Roles and Responsibilities•Worked with business users to define product feature requests, business requirement specifications, and change requests.•Documented requirements and transformed them into functional and technical requirement specifications. •Modeled business process flows using UML, activity and sequence diagrams. •Conducted Daily Defect status and Progress meeting reports with QA team•Carried out defect tracking for identifying and documenting all issues, functionality gaps and new functionality needs.•Preparing release for QC/ Client and also creating release documents

Aptech is a global player in learning solutions. The expanding business required a total revamp of its existing application for its financial and learning business. Aptech Retail portal provided a web based centralized platform that catered to its business which is spread across the globe it also simplified its financial reconciliation process. The system provided real time MIS that gave clear financial figures. The system not only streamlining the financial processes but also gave a great degree of improvement in the day-to-day business process. Roles and Responsibilities•Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.•Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new application.•Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams.•Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.•Documented various documents including the Business Requirements Document and the Use Case Specification Documents.•Collaborated with third party vendors in reviewing test cases and clarifying requirements to ensure complete coverage of requirements.•Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.

The system is looked upon as a single point of entry and control for all liquidity management and investment related products offered by various businesses. The system provides options like Sweeping, Pooling, Investment into Money Market Funds or Unitized Time Deposits and also other related offerings like Inter-company loan tracking, Entrust Loans, Interest calculation and posting and loan settlements.Roles and Responsibilities•Created targeted questionnaires and interviews for SME’s, clients and business users to gather requirements.•Gathering business requirements and converting them into functional requirement specifications and user requirement specifications.•Key stake holders while requirements gathering of Liquidity Management system, System catering to Automated Fund Transfers, Notional Pooling and Investment Sweeps.•Conducted one-to-one meetings and web-Conferences as well as JAD sessions with different stakeholders; analyzed and came up with suggestions providing consistent process for the communication, escalation, and resolution of issues.•Participated in Change control meetings recommending appropriate action after analysis of changing requirements.

• Kastle ULS is a product that provides front office and back office retail banking software solutions, to satisfy the multiple needs of modern-day retail and corporate lending institutions. • Handled all phases from Requirement gathering to quality assurance and providing training and support to geographies.• Add new functionalities in the base Product & Restructuring legacy system.• Handled pre-sales activities like providing RFP/RFI response and product demonstration to prospective customers.Islamic Lending• Studying and Analyzing the Murabaha and Ijarah finance process flow in various geographies.• Studying and Analyzing different forms of repayment methods/schedules followed for Murabaha and Ijarah finance.• Prepared a functional specification document based on above points.

•Was responsible for creating technical specifications, training materials, procedures manuals and system architecture designs.•Designed and implemented in-house training and documents management portal.•Responsible for preparing Product Description documents for the presales and Case Studies for post implementation analysis.•Responsible for User Interface testing.

•Creating training manuals, installation guides, online help systems and end-user reference manuals.•Writing clear and coherent text, in effective and consistent layout, with helpful and descriptive graphics•Undertook the task of preparing release notes, business documents and sales presentations.•Assisted in software testing and training the clients on how to use the online help.

Responsible for providing technical support for issues pertaining for internet connectivity, e-mail, and web browsing to the Microsoft Network (MSN) customers.