Aravind D Email & Phone Number

In my dynamic role as a Project Manager, I leveraged my specialized experience to manage multifaceted projects and champion Agile methodologies.My work focuses on driving project success while nurturing an environment of continuous improvement, adaptability, and strategic alignment with business objectives.

Chennai, Tamil Nadu, India

• Strong experience of independently leading Service Delivery team of size 10+, working closely with senior Delivery Manager.• Ensure that standardized methods and procedures are used for efficient and prompt handling of all Client requests to control IT infrastructure as per the client request.• Execute the project as per defined service level agreement.• Drive the Service Delivery and liaise with technical teams throughout the request life cycle.• Communicate Project requirements to relevant departments and employees to keep progress on track.• Coordinating and interacting with internal & external resources to ensure to complete provisioning tasks in Client request/ticket.• Provide appropriate status report on progress of project, SLA & other metrics to relevant stake holders.• Ensure that all projects are delivered on-time, within scope and within budget supporting across Assurance, Delivery and Billing.• Publish Accurate and Timely Client facing reports that highlight the performance highlights to all the internal and external stake holders / process owners.• Ensured appropriate documentation was in place for specific support requirements.• Organizing and participating in stakeholder meetings. Ensure stakeholder views are managed towards the best solution.Implemented various strategies which helped to improve the key metrics at process level.

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India