As a ServiceNow professional with 6 years of experience, I have a strong track record of delivering innovative solutions that improve business operations and drive digital transformation. With my deep understanding of the ServiceNow platform, I have helped clients across a range of industries to optimize their IT workflows, automate processes, and improve overall efficiency.My expertise includes ServiceNow modules such as ITSM, ITOM, CMDB, HR, and SecOps, and I am skilled in developing custom applications and integrations to meet unique business needs. I am also experienced in leading projects from concept to implementation, collaborating closely with cross-functional teams to ensure successful outcomes.In addition to my technical skills, I am a strong communicator and problem solver, with a passion for delivering exceptional customer service. I am always eager to learn new technologies and approaches to stay ahead of industry trends and provide the best possible solutions to my clients. If you're looking for a ServiceNow professional who can help you drive digital transformation and optimize your workflows, I'd love to connect and discuss how I can help your organization achieve its goals.
Bluecross Blueshield
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Servicenow DeveloperBluecross Blueshield
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Servicenow DeveloperBcbs Oct 2022 - PresentKansas City, Missouri, United States• Assisted in preparing requirement specifications and design documents.• Created all the forms with validation, Reports, etc.• Email alert to managerial groups if cases are not approved in certain time.• Created business rules for initial company, Unit, etc forms.• Created business rules for automatic case creation scheduler job.• Implemented UI Policies, UI Actions, Data Dictionary and Reporting. • Created Update Sets to migrate customizations from one instance to another instance. • Created buttons and context menus both on form and lists using UI actions.
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Servicenow DeveloperPublix Super Markets May 2022 - Oct 2022• Customized Servicenow's GRC plugin according to the requirement.• Involved in requirement gathering and Implemented Policies in ESS Portal and customized according to user requirements.• Created Schedule Jobs, Business Rules and Event Notification to remind users to acknowledge a policy.• Created Acknowledge button on KB view article using UI Macro, UI Script.• Customized and validate data using Client Script.• Developed Policy Portal to hold all the company policies for easy access to users to read and acknowledge.• Created Remediation Task to control the risk involved in policies. -
Servicenow DeveloperCharles Schwab Mar 2021 - Mar 2022• Performed Project Scoping, Organization and Management including Business and IT Requirements.• Created functional and technical specifications documents for various Service Now modules.• Development of Service catalog which includes creating new catalog items, designing workflows and execution plans.• Implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog, CMDB in Service Now.• Configured multiple Catalog Items Front-end web / GUI components using JavaScript, CSS, and HTML.• Configured multiple forms for Asset module using Configuration Management Database.• Worked on end-to-end implementation of CTI Integrations, Supported the team with the workflow of the integrations. -
Servicenow DeveloperBank Of America Oct 2020 - Mar 2021• Performing group and user administration.• Creating update sets for configuring in different instances like Sandbox, DEV, TEST, and production instances.• Creating / Update ServiceNow Release & Change Records • Assisting in Patch Management and system upgrades.• Opening Hi tickets for operational issues.• Creating import set table and scheduled job for the data migration from another instance. O Providing hands on experience by creating user-friendly interface for service catalogs, configuring Users, Groups and Roles.• Performing data migration through import set.• Working on Workflow Administration, Reporting, and Form/UI configurations, Notifications, Data Imports, and UI Policies. -
Servicenow DeveloperAbbott Aug 2016 - Aug 2020• Implemented, documented, and maintained the Service-Now platform to meet specific business needs to support ITIL and business processes.• Created reports, Workflows, data imports for Incident, Problem, Service Request, and Change ServiceNow modules. • Setting up Change Management along with Advanced Risk Assessment Calculator (on a script include level).• Have hands on Experience on Integrating ServiceNow with third party tools and Domain separations for the external users to raise incidents in SNOW. • Involved in development of requirement integration components (SSO, LDAP, and SOAP). • Facilitating ServiceNow Performance Analytics in delivering out-of-box services.• Strong knowledge in creation of PA reports, updating the OOB indicator which includes service management operations, service strategy, Human resources management. • Extensive experience in adding fields to the metrics capture of service now Performance Analytics, and creating roles and groups using dashboards, analytics, time charts.
Aravind K Education Details
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Electrical And Electronics Engineering
Frequently Asked Questions about Aravind K
What company does Aravind K work for?
Aravind K works for Bluecross Blueshield
What is Aravind K's role at the current company?
Aravind K's current role is ServiceNow Developer at Bluecross blueshield.
What schools did Aravind K attend?
Aravind K attended California State University, Fullerton.
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