• Successfully onboarded Reco & B2B Product Operations team. Created SOPs and streamlined the process and maintained internal config buckets.• Project Management: Designed goals, framework, timeline and SOPs of projects and met 100% of feature deadlines by proactively identifying and mitigating any roadblocks for achieving desired outcome.• Helping Category teams with seamless onboarding of new Reco modules.• Proactive engagement with leadership & stakeholders, to suggest improvement and share ideas.• Projects to aid users in basket building for effortless shopping, along with pre prod feature testing (UAT) of widget functionality.• Enabling personalized content discovery for seamless shopping experience.• Adobe Analytics - Fetch data from Omniture to identify the business impact of new widgets and updates.• Data Analysis - Analysis on pre prod data for new projects and validating if the changes are positive.• Issues Debugging - L1 support for Incoming issues. Worked on JIRA tickets related to issues on Reco widgets, finding the root cause and collaborated with Dev teams to fix the issues.• Triaging feature launch issues.• Sale/BBD Support - Responsible for identifying and enabling new HP widgets during sale events.• Developed daily and monthly production output plans to deliver projects and created dashboards to monitor and record work.• Developed metrics to evaluate the performance of the team and helped their growth.