Aravind Ravikumar
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Aravind Ravikumar Email & Phone Number

Customer Service Associate Aster DM Healthcare/Former Customer Service Executive at TATA AirIndia SATS at Aster DM Healthcare
Location: Dubai, United Arab Emirates, United Arab Emirates 4 work roles 2 schools
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Current company
Role
Customer Service Associate Aster DM Healthcare/Former Customer Service Executive at TATA AirIndia SATS
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size

Who is Aravind Ravikumar? Overview

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Quick answer

Aravind Ravikumar is listed as Customer Service Associate Aster DM Healthcare/Former Customer Service Executive at TATA AirIndia SATS at Aster DM Healthcare, a company with 3346 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Aravind Ravikumar.

Aravind Ravikumar previously worked as Customer Service Associate at Aster Dm Healthcare and Customer Service Executive at Air India Sats Airport Services Private Limited (Aisats). Aravind Ravikumar holds Bachelor Of Business Administration - Bba, Airline&Airport Management, First Class from Airwing Academy.

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Email format at Aster DM Healthcare

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Aster DM Healthcare

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Profile bio

About Aravind Ravikumar

An energetic and experienced Airport Customer Service Executive with a solid Two-year and five months track record in airport operations management. Recognized as a proactive analytical thinker with a knack of influencing decisions. In my role as Shift Incharge, I excel in training and integrating new team members, overseeing their growth, and maintaining a smooth shift operation while ensuring strict adherence to regulations. In my previous role as a Customer Service Executive at Airindia SATS (TRV station) , I honed my communication and problem-solving skills while assisting customers with inquiries, resolving issues, and providing support. I served as the Station Point of Contact (SPOC) for Emirates airline (TRV station) at Misshandled Baggage (MHB). I consistently received positive feedback from customers for my friendly and professional demeanor, as well as my ability to effectively address their needs.I am confident in my ability to handle a high volume of customer inquiries and complaints, and I am committed to providing exceptional service to ensure customer satisfaction. I am also adept at utilizing aviation softwares and other tools to track customer interactions and ensure timely resolution of issues.Specialised in aviation softwares;*Amadeus*Altea*Emirates Baggage Connect (EBC)*Macs*Sabre*Worldtracer*Worldtracer web

Current workplace

Aravind Ravikumar's current company

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Aster DM Healthcare
Aster Dm Healthcare
Customer Service Associate Aster DM Healthcare/Former Customer Service Executive at TATA AirIndia SATS
dubai, united arab emirates
Employees
3346
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4 roles

Aravind Ravikumar work experience

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Customer Service Associate

Current

Dubai, United Arab Emirates

Nov 2024 - Present

Customer Service Executive

India

  • Managed office communications, including phone calls, emails, and correspondence to ensure smooth workflow.
  • Acted as the primary contact for mishandled baggage issues, ensuring efficient resolution and customer satisfaction.
  • Served as the Station Point of Contact for Emirates airline (TRV station) at Misshandled Baggage (MHB)
  • Coordinated special projects like organizing events and staff meetings, enhancing passenger experience.
  • Oversaw daily shift operations, ensuring strict adherence to airline regulations and policies.
  • Handled customer disputes effectively, maintaining high service standards.
Oct 2021 - Mar 2024

Financial Processor

Aptara

Thiruvananthapuram, Kerala, India

I worked as a Financial Processor (mortgage process) for a company named Aptara (Deccan iservices).My duty was to process loan procedures of US clients.

May 2019 - Nov 2019

Former Food&Beverage Trainee

Thiruvananthapuram, Kerala, India

Served as a trainee at Vivanta By Taj, specializing in Banquet Management for events and programs.

May 2017 - Aug 2017
Team & coworkers

Colleagues at Aster DM Healthcare

Other employees you can reach at asterdmhealthcare.com. View company contacts for 3346 employees →

2 education records

Aravind Ravikumar education

Bachelor Of Business Administration - Bba, Airline&Airport Management, First Class

Airwing Academy

Diploma, Hospitality And Tourism Management

Airwing Academy
FAQ

Frequently asked questions about Aravind Ravikumar

Quick answers generated from the profile data available on this page.

What company does Aravind Ravikumar work for?

Aravind Ravikumar works for Aster DM Healthcare.

What is Aravind Ravikumar's role at Aster DM Healthcare?

Aravind Ravikumar is listed as Customer Service Associate Aster DM Healthcare/Former Customer Service Executive at TATA AirIndia SATS at Aster DM Healthcare.

Where is Aravind Ravikumar based?

Aravind Ravikumar is based in Dubai, United Arab Emirates, United Arab Emirates while working with Aster DM Healthcare.

What companies has Aravind Ravikumar worked for?

Aravind Ravikumar has worked for Aster Dm Healthcare, Air India Sats Airport Services Private Limited (Aisats), Aptara, and Vivanta By Taj.

Who are Aravind Ravikumar's colleagues at Aster DM Healthcare?

Aravind Ravikumar's colleagues at Aster DM Healthcare include Arjun C K, Amar Prashant, Rinju Raju, Shambhavi Singh, and Chippy Shibu.

How can I contact Aravind Ravikumar?

You can use AeroLeads to view verified contact signals for Aravind Ravikumar at Aster DM Healthcare, including work email, phone, and LinkedIn data when available.

What schools did Aravind Ravikumar attend?

Aravind Ravikumar holds Bachelor Of Business Administration - Bba, Airline&Airport Management, First Class from Airwing Academy.

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