Aravindakumar Sundararaj Email & Phone Number

Highly experienced Solution Architect with over 19 years of expertise in designing innovative, customer-centric solutions within the UK Water Utilities Industry. Proficient in enterprise and data architecture, enhancing business processes, and implementing industry best practices. Successfully led five major transformation programs utilizing a diverse technology stack, including SAP IS-U, Salesforce, Pega, and Azure Cloud solutions. Recognized for exceptional problem-solving skills, attention to detail, and commitment to delivering high-quality results. Proven track record in leading cross-functional teams, optimizing legacy systems, and achieving significant improvements in system flexibility and business process efficiency.Developed strategic roadmaps aligned with enterprise goals, optimizing and rationalizing applications for future growth. Delivered projects within budget, achieving 100% Customer Satisfaction (CSAT) and negotiating significant increases in project scope and budget.Led major transformation initiatives, including Salesforce CPQ and SC platform implementations, resulting in a 40% reduction in turnaround time for key customer journeys.Delivered seamless migration of 4 million customers to SAP from Legacy mainframe systems, achieving zero unplanned business outages across 10 data migration events.Extensive experience with CRM systems (SAP C4C, Salesforce), billing systems (SAP IS-U), cloud solutions (MS Azure, MuleSoft), and programming languages (Python, COBOL).In-depth knowledge of the water utilities sector, including retail operations, commercial/market operations, wholesale, property searches and developer services. Skilled in agile methodologies, cutover management, and vendor engagement, ensuring smooth project execution and delivery.

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  Kumaraguru College Of Technology

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