Aravind Gutta Email & Phone Number

Metro Manila, Philippines

Metro Manila, Philippines

Metro Manila, National Capital Region, Philippines

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Hyderabad, Telangana, India

1.) Responsible for Service performance on key service metrics for the territory in business to customer space in last mile delivery2.) Manage the P&L for the territory with appropriate levers in place and key to the organisation success 3.) Responsible for Vendor Management and work through different pricing strategies and help achieve business deliver service excellence and to maximise the profit for the organisation4.) Lead a team of 100+ and provide support to cross functional teams to help collaborate to work towards common goals through various quality six sigma projects in the form of continuous improvements5.) Build and implement strategies to develop and retain the existing customer base and continue to help teams innovate and excel in order to achieve operational efficiencies and excellence

Hyderabad Area, India

1.) Owns key focus area such as SLA management for site-level functional area, in coordination with global peer managers 2.) Manages business-level issues, including developing an upward communication plan3.) Owns and drives project deliverables for team and sometimes functional areas 4.) Focuses on single domain area within site5.) Identifies opportunities for improvement plus owns and drives single project for team

Hyderabad Area, India

Manager for second level support globally rendering seamless service delivery of the desk. Responsible for the SLA's and CPI's for the desk and drive productivity within the desk.Lead various continuous improvement projects which delivered higher value and business impact to the client partner.