Aravindh R. Email & Phone Number

Arlington, Va, Us

Leading a high-performing data engineering team in the HRIS space. Navigated the team in building and supporting a self-service data warehousing and reporting platform, tailored to diverse data and reporting needs. Defined strategic direction, goals, and priorities for the team. Provided escalation support, balanced business demands with technical feasibility, while fostering an environment of calculated risk-taking for maximum business impact. Evaluated data designs comprehensively, assessing data quality, scalability, latency, security, performance, integrity, and more. Collaborated closely with senior leadership across various teams to integrate customer feedback, address global support and usability concerns. Successfully re-architected the data warehousing and reporting solution for one of the legacy system, leveraging AWS and aligned with long-term organizational goals. Implemented a new, secure internal file transfer service using AWS, replacing a third-party solution and streamlining the transfer of attendance and time off data to payroll teams.

Hyderabad, India

Led the expansion of Amazon's HRIS systems, leading and growing a high-performing engineering team in Hyderabad. We delivered critical software solutions that fueled Amazon's worldwide growth, including enhancing integrations, data sharing, attendance functionalities, optimizing roadmaps, and implementing large-scale tech advancements. Fostering collaboration, streamlined interactions with partner teams, championed operational excellence initiatives, and inspired innovation within the team to tackle diverse business challenges. One success story involved an automated solution for termination discrepancies, while another saw performance fine-tuning of application interfaces to handle massive scale and load. Engagement with third-party vendors and finance teams further ensured smooth contract management. Through strategic vision and collaborative leadership, helped building robust HRIS systems that empowered Amazon's global workforce.

Sydney, Australia & Pune, India

Managed Amazon's corporate IT infrastructure across India, Australia and New Zealand, empowering diverse business operations. As Regional IT Services Manager, drove impactful capacity planning across network, voice, and client computing, scaling infrastructure to flawlessly support Amazon's exponential growth. By building strong relationships with senior leadership, fostered a collaborative culture of proactive problem-solving. This translated into seamless integrations, process improvements, operational excellence, and enhanced service delivery for business continuity. Showcased focus on information security by delivering key projects that streamlined security, device authentication and significantly reduced global incidents related to security authentication.

Pune, India

Led and empowered a high-performing IT team, fostering a culture of technical excellence and innovation. My diverse expertise encompassed people management, mentoring, change management, and project execution. Through collaborative partnerships with various business units, led the delivery of seamless IT operations that surpassed dynamic customer requirements and helped business growth. Actively participated in recruitment loops, choosing right talent to expand and strengthen the team's technical prowess. This comprehensive approach resulted in a resilient and adaptable IT infrastructure that reliably supported business expansion.

Mumbai And Pune

Seizing an opportunity, I relocated from Chennai to Mumbai to pioneer IT support for Amazon's first corporate office (AWS) there. While remotely bolstering technical services for Bangalore employees, I led the transition of virtual Microsoft servers (DHCP, AD, DNS, SCCM, DFS, Print) across several Indian offices, ensuring robust infrastructure capacity. My dedication led me to Pune, where I took ownership of IT infrastructure, telecom and client computing for the Customer Support operation center. From initial rollout, through peak season surges and expansion phases, I consistently maintained operational stability, ensuring seamless workflows for our dedicated customer support team.

Chennai Area, India

Within a versatile tech ecosystem of Windows/Linux servers, Cisco devices, and clients, played a pivotal role in supporting IT infrastructure and end-user computing for diverse Amazon business units like Retail and Lab 126. As a wireless engineer, I tackled the unique challenge of designing a high-performance, highly-available wireless infrastructure for Lab126, accommodating the varied wired/wireless/range/space needs of each QA and development lab. This critical infrastructure facilitated the development and testing of Amazon products like Kindle, Fire phone, Echo, and more, while also reducing RF pollution and optimizing Wi-Fi environments. Beyond wireless expertise, I built and managed a key MySQL database for IT asset information, taking on DBA & BI responsibilities. Rounding out my skill set, actively mentored and coached incoming engineers and contractors, fostering a culture of knowledge sharing and growth within the team.

Chennai Area, India

At Alcatel Lucent (now Nokia), supported a global clientele of technical enterprises (financial, government, and telecom ) with expert, hands-on VitalQIP (IP Address Management) product. Within a complex 3-tier stack of Apache Tomcat, Sybase, and app tiers layered atop DNS and DHCP services, I navigated troubleshooting challenges for my customers—even tackling critical production environment issues (Sev 1 & 2). My expertise led to in-depth root cause analysis, escalating bugs to development and QA teams, and crafting insightful technical forums and up-to-date knowledge base articles. Beyond troubleshooting, I actively empowered customers by guiding them through setups on both physical and virtual servers, ensuring their smooth onboarding and success with VitalQIP.

Chennai, India

As a Network Engineer within a dynamic BI/Data Warehouse consulting firm, I worked on comprehensive network administration, ensuring optimal uptime and agility to support our data-driven projects. My expertise spans across diverse technologies, from managing IPAM, DNS, DHCP, and Active Directory to configuring and troubleshooting Cisco routers, ASA firewalls, and WLAN controllers. I extend my hands-on skills to the server layer, administering systems hosting databases (MS SQL, Oracle, MySQL), data analytics, business intelligence (MicroStrategy, Cognos, OBIEE), ETL (Informatica) and data warehouse (Teradata) software. This understanding of data, network and server infrastructure allowed me to proactively troubleshoot and optimize performance, keeping our data ecosystem flowing seamlessly.

Chennai Area, India

Part of team which provided tech support to North American customers. Offered support for products like wired/wireless routers, switches, wireless adapters over the phone.